[Resolved]  Club Mahindra Holidays — Refund on cancellation of membership

I had applied for membership in Feb on a condition if not interested and applied for cancellation in 10 days than i would get 100% money back within 30 working days as mentioned in their letterhead.

I had mailed them within stipulated period but no response.

I got 4 promises on letterhead about postponed dates of my refund but even after 2 & 1/2 months no response.

i have all the mail copies postponed refund promises on letterheads in original with me.

Kindly assist me in getting my refind as i am paying 30% annual interest on my credit card for this.

Chintan Pandya
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Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Mar 02, 2010
Club Mahindra Holidays Customer Care's response
Dear Mr.Jayesh Rao,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

In response to my Review " For Worst of Worst Services Get Club-Mahindra Membership", the Regional Manager - Member-Relations Gave reply by mail.( copy attached )though I have cancelled my membership because of their lousy & worst servgices I have experienced within three weeks, for Refunds I am writing mails & reviews for last 9 months, So I suggest if you want "Worst Of Worst Services, then get Club Mahindra Membership",

I think, I don’t have to explain The Regional Manager that Today is[protected], and again club-mahindra has missed their promissed date, just to keep their Name right on top of the list of Worst Services Providers.

Jayesh Rao
Membership no.: 146209
Member ID.: 1408358

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Copy of the mail sent by the Regional Manager, on 29.09.2009

On Tue, 29 Sep 2009 13:30:40 +0530 wrote
Dear Mr.Rao
Greetings from Club Mahindra !

In continuation to our discussion today morning, regret this inadvertent delay and with this email we would like to confirm that your refund cheque will be released and sent to you on or before 15th October 2009

Thank you for being patient as I sincerely wish there was something we could do to keep you back as our member and as discussed at some point down the line you would relook at us as your holiday company of first choice.

Badrikant
Regional Manager -Member Relations
Mahindra Holidays & Resorts India Ltd

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