[Resolved]  Club Mahindra Holidays — No Refund since 75 days

To Whom so ever it may concern:

Membership id : 1452919
Enrolled : 16th mar, 2009
Cancelled : 23rd march, 2009
Paid at the time of enrollment : 10% DP (approx. Rs. 16000)
As per Club Mahindra rules: 100% Refund within 30-45 days if cancelled within 10 days of enrollment.
No of calls made to Club mahindra : Lost the count.
No. of calls received from Club Mahindra : 0 (ZERO)
No. of days taken to respond by Delhi branch for status (that too on my call): 72 days
Status of refund as told to me by Delhi Branch after 72 days : Refund Expected by Mid july (not 30-45 days but 4 months (approx.))
Reason : Cancellations can be done on 10th of every month.
When asked why this was not done on April 10th, reason given by Ms. Neeru (Delhi Branch) - Can make limited no. of cancellations per month.
Is it a Customer's Problem : Yes, becoz he/she was dumb enough to go by the brand name.

I wish somebody of authority reads this and help me out.