[Resolved]  Club Mahindra Holidays — Non Refund of Application / Down Payment Amount

I had applied for Mahindra Club membership on 10th May 09 based on the 1 hour presentation they gave to me at their Palm Beach Galleria Mall at Vashi, Navi Mumbai. I have paid an amount of Rs.15564/- through my ICICI Credit Card.

As part of the agreement signed by me with Club Mahindra, if i did like to cancel the membership within a stipulated time period i would get a complete refund without any dedcution. The amount shall be refunded to me in a matter of 30-45 days from the date of giving the cancellation request
(Club Mahindra Membership# 1481341).

I have submitted a hand written application on 12th May and also put an email for the same for immediatlely cancellation of my application. Mahindra call center acknowledges the receipt and as well as promised me to refund my amount within 45 days. But its almost more than 2 months now i have yet to receive my amount. My wife had a personal visit to their local (BSEL park, vashi station) office twice but they have not handedover the cheque and just giving false promises.

Please help me get back my money and see that no body else is harassed by mahindra club.

manish
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Mar 01, 2010
Club Mahindra Holidays Customer Care's response
Dear Manish,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
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