[Resolved] Club Mahindra Holidays — Non refund of deposit money | |
My husband and I were invited to a Club Mahindra "free holiday" offer. When we went there, after much pursuation we agreed to take the membership ON ONE CONDITION that we will confirm it in three days after reviewing the offer and doing research. They asked us to deposit a token amount of INR 35,000/- for the same as gaurantee money, to which we agreed. We issued letters, emails, faxes and phone calls within 12 hours of this meeting requesting cancellation. It's been over ONE year now and no one is there to help us at all Can someone please help get our refund back? Thank you Best Regards Priyanka Gupta Was this information helpful? | |
Aug 25, 2016 Complaint marked as Resolved Verified Support Mar 01, 2010 Club Mahindra Holidays Customer Care's response Dear Priyanka Gupta, Thank you for writing in and voicing your concerns through this forum. Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient. May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible. Regards Indira Member Relations Club Mahindra Verified Support Sep 28, 2010 Club Mahindra Holidays Customer Care's response Dear Sanju, As informed earlier, please be ensured that we will revert to you on the status of the same at the earliest. I would request you to kindly write back to my email - indu.[protected]@mahindraholidays.com for any clarifications in the meantime. Regards Indira Member Relations Club Mahindra | |
 3 Comments | |
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Write to their CEO on Ramesh.[protected]@mahindraholidays.com
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Club Mahindra — REFUND OF DEPOSIT
Madam,1. Please refer to my complaint regarding refund of deposit in respect of Club Membership No. 1612683.
2. As informed by you, Ms Rimpy (Member Relation) did contact me, but the reply remained unsatisfactory. She insisted that since I have opted out of membership after 10 days therefore I am not eligible for refund. My submission is that during long interaction with your representative, he representative has convinced me that I can opt out of the membership at any point of time and refund will be made within 30 days. Now, it is more than 06 months and I am still waiting for the refund.
3. May I request you to intervene and refund Rs 36800/- .
Yours sincerely,
(Ms Sanju)
STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.
Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002