[Resolved]  Club Mahindra Holidays — Stop payment through ECS and refund my money

Dear Sir/Madam

I am a member of Club mahindra. My membership no. is 1444996. I took this membership in february 2009. I want to cancell my membership now.
But now I am feeling cheated by club mahindra.
While selling this membership, the club mahindra executive’s misrepresented the facts and hides some facts to sell the membership.
They told us (me and my wife) that I won a lucky draw . the fact is they never conducted any lucky draw. They call all the persons who fill up their coupens.
Secondly, they misrepresented us that the offer was available for only that day and we had to choose at that particular time.
Thirdly they told us about ASF, but never told that this charge will be increased every year.
Forthly, they told us that only some families have been chosen by their centre for availing this offer..This is again a lie.
They never told us that 60 percent of the cost of the membership is towards the admission fee that is not refundable.
This is clear case misrepresentation and hiding of facts.
I have paid Rs. 58000/- and now they are telling that if you cancel your membership, I can get nothing as my balance will be negative after deducting admission fee.
They never told me how they calculate the admission fee. If one person have not paid the full amount of membership, how can they calculate admission fee on full amount?
I want to tell you some facts about my membership. I have taken blue studio. I have paid Rs. 58000/- till now. I have never availed any facility from club mahindra.
I mailed to club mahindra on 10th march 2009 to refund my money.
After one day I received a call from club mahindra that I can cancel my membership but I can not get any amount of refund.

I further mailed to them but I received a call that I can sell the membership to any other person but if I opt to cancel I will never get anything from club mahindra.
I am very surprised and confused for which I am paying so much when I am not interested in their membership at all. I have not taken any facility from them then why I cannot get my amount back.

The way the club mahindra get its client is highly objectionable. As per the contract act also, if an agreement is done by misrepresentation, it is voidable at the option of the party who has been misrepresented.
The agreement entered into by me and club mahindra is the outcome of misrepresentation of facts and fraudulent activity of their marketing personnel. Thus it is not valid in law itself.
Please help me to get out of this agreement and getting my money back from club mahindra.

Thanking You


Vikas Kumar Gupta
Membership No. 1444996

mobile no. [protected]

Club Mahindra has no credibility and are cheating people by looting their hard earned money. I myself fell in the trap but managed to got the refund by cancelling within 10 days. However they have setup the ECS mandate, even when am no longer their member. Now I have to start chasing them again to get this resolved.I still don't understnd what kind of business model they are adopting. Zero customer care service, heavy bookings (coz they give benefit to new members and older lot suffers), No cancellation even when people have not taken any holidays. They have already earned enough interest from such customers, and atleast should refund the amount to those who have not taken their service. I doubt how they will survive, when so many bad reviews are floating in social media.

Club Mahindra has no credibility and are cheating people by looting their hard earned money. I myself fell in the trap but managed to got the refund by cancelling within 10 days. However they have setup the ECS mandate, even when am no longer their member. Now I have to start chasing them again to get this resolved.I still don't understnd what kind of business model they are adopting. Zero customer care service, heavy bookings (coz they give benefit to new members and older lot suffers), No cancellation even when people have not taken any holidays. They have already earned enough interest from such customers, and atleast should refund the amount to those who have not taken their service. I doubt how they will survive, when so many bad reviews are floating in social media.