[Resolved]  Club Mahindra Holidays — no refund since 10 months.(jan 09)

dear sir,my wife recieved a call from club mahindra holidays,kandivali(raghuleela mall branch)MUMBAI.they offered us a free holiday,so we went there,then (yashwant) convinced us very hard to become their member,and said dont think too much,if you still feel,you can cancel the membership and youy will get the refund money.so we paid them the initial amount of 25,700 .and came home,after 2/3 days we realised that it was very expensive,and we may not be able to afford it(the full package was for 3 lacs rupees)so we called back yashwant and told him that now we are not interested,so you please refund us our money,but he told there is no system of canceellation in our company.any how after 2/3 days he made us talk to his senior who told us to talk at their call centre number,since then we have asked for hundreds of times at thier call centre,who gave us their andheri branchs telephone no.with whom we have got tired of calling them,but they all are shameless people...so sir please help us..
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Jan 3, 2017
Complaint marked as Resolved 
Verified Support
Nov 20, 2009
Club Mahindra Holidays Customer Care's response
Dear Sir,

Thanks for writing in and voicing your concerns through Consumercomplaints.
If you are an existing Club Mahindra member, please send us your member ID and your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible.

Thank You.

Sincerely,

Indira

Member Relations, Club Mahindra
Complaint comments 

Comments

Dear Mahendra,
I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit

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