[Resolved] Club Mahindra Holidays — Not giving dates according to my convenience | |||
Hello everyone. I took Mahindra holiday pack white studio on Feb 1st 2010. The pack worth Rs: 2,50,000. and opted for the down payment option for 60 months by paying 10% upfront, believing the words of sales executive Vikas & Sinumon.M/S. Oxford business cochin, They promised me that i can avail 7days regular holidays and 5 free holidays as soon as i make the down payment and include freebies like Rs:10,000 worth Air travel voucher. Now here comes the catch, after paying the cash i received welcome call from the company, from them got to know that, In order to avail my free holidays i need to wait for 3 months, and to avail my regular holidays i need to further wait for 18 months & for promised travel voucher i have to make 3 EMI's, i don't find any use with this travel voucher, B'coz its validity is for 1year and I can start use my regular holiday only after 18 months. So who is the looser? On top of all these ridicule, I had a another Bitter experience from Mahindra's, I booked for Munnar resort for easter holidays (2nd april - 4th april)10 days in advance. I didn't receive confirmation regarding the availability of room till 1st April 2010. In the end I couldn't go for holiday, Thanks to the Mahindra's, I never thought of such an experience from Mahindra Group run by Anand Mahindra and Arun Nanda for club mahindra. I don't know what to do now. Its a big Mistake that i took in life. For sure i will be much more watch full in dealing with MNC. Was this information helpful? | |||
Dec 20, 2016 Complaint marked as Resolved Verified Support Apr 07, 2010 Club Mahindra Holidays Customer Care's response Dear Premjith, We are concerned that your experience with us has been a less than pleasant one. May I request you to kindly send in your membership details to my email - indu.[protected]@mahindraholidays.com. I will ensure to address your concerns as soon as possible. Regards Indira Member Relations Club Mahindra | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.
You can send your requirement in this mail address
biz.[protected]@gmail.com
Regards
Chiranjit