[Resolved]  Club Mahindra Holidays — Complaint against Club Mahindra and their Hidden charges

Hi,

My name is Wenster Isaac Dsouza and I am one of those also frustrated with Club Mahindra Holidays in UAE . I have also been cheated like many others in Dubai and International and have decided to take some action against them here in Dubai Court for that I was thinking that if we all do it together then we can bring them to their knees. We have paid huge amounts of money to get these memberships and these people behave as if they have done us a favor. Today (October 17th 2013 ) I had a fight with the Dubai Branch of Club Mahindra. Really shameless people.

I am in the process of collecting as many names as possible of Club Mahindra members who are frustrated so we can jointly file a case to get our money back in Full along with interest and penalty. We can also go to press to Sue them in UAE and Ban them .

I am based in Dubai and work for a Local Bank out here .

My Membership Number is not yet informed to me
Email ID : [protected]@gmail.com
Cell Number: [protected]

I am thinking of organizing a conference call once I have contacts of enough number of members. If there is a large number we can create an online dedicated forum later. So end me following information which can help me create a database.

Name: Wenster Isaac Dsouza
Location: Dubai
Membership Type : White
Membership Number: Not yet Given to me
Valid From: 25/09/2013
Phone Number: [protected]
Total mount paid for the Membership: till now its AED 1600 = INR 26880 .
Brief description of the bad experience you had: Well i was informed by Mr Sandeep the Sales rep from Dubai region that the Fees would only be INR 15500 for 24 months what i need to pay, and after few days i have got a call verification to confirm my payments due to my Indian Cheque from OBC presented and i got to know that i have to also pay them INR 12000 every year for maintenance Charge and i have told them to Stop Processing and send me proper details regards to this issue as i will not take the membership is that's so as i will land up in paying them an amount of INR 6 Lakhs above for this CM Membership . And there was no information given to me regards to a time frame of 10 days is required that we need to inform if we need to cancel our Membership after signing the Documents for the Process, so its now since few days they have been in touch with me and calling me and they inform me that they can only refund me 60 % of the Amount payed as per their Policy . If i need to cancel and also they are asking me for Proof of when did i inform the sales agent that i will Cancel and they need written Evidence or Emails which i haven't done as i used to just be in touch with the Agent Mr Sandeep on Phone . I need all UAE and Gulf People to Back me up in this Protest and meet me so we can take this issue to the Dubai court as soon as possible .

FORWARD THIS MESSAGE TO ALL THE CLUB MAHINDRA MEMBERS YOU MAY KNOW.

Thanks & Best Regards,

Wenster Isaac Dsouza
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2013
Club Mahindra Holidays Customer Care's response
Dear Sir,

Apologies for the inconvenience caused and we'd like to connect with you to discuss the concerns you've highlighted. Thank you for sharing your contact details and our team will get in touch with you at the earliest.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Dear Wenstar,

This is Ankur Khakhar here. I too have been a victim of the fraud/ cheating by club mahindra. I am going to take this fight with these unethical and fraudulant practices. But you and I alone can not do much, we need to get united and we need to get other such people who are being and have been fooled by Club Mahindra.

Please get in touch with me if you want to join me in legal proceedings aginst them. If we get more people joining hands, we will launch a social campaign against these unfair practices.

my email id is ankur.[protected]@gmail.com

Regards,
Ankur Khakhar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information