[Resolved] Club Mahindra Holidays — Unjust penalty | |||
This is to enlighten all members who intend to take Club Mahindra membership. Following was the response from their agent. The membership was requested to be cancelled within 7 days. Membership ID 'MHRIL=[protected]' Though the name is withheld, The undersigned from Club Mahindra knows exactly where this is from. Dear Mr. X, Greetings from Club Mahindra!!! This is further to our discussion regarding your request for cancellation of your Club Mahindra membership. We once again draw your attention to the membership rules, Clause no 6.1 about cancellation of the membership. The cancellation charges are as under: Amount paid till date Rs. 58,478/- Deductions : 60% cancellation charges of membership cost Rs. 2,33,913/- Cost of Holidays Taken Rs. Nil Cost of RCI enrollment Rs. Nil Cost of Gifts dispatched Rs. Nil ASF Overdues Rs. Nil Total Deductions Rs. 58,478/- Refund Amount Rs. Nil Since there is no refund of the amount paid by you so far, we urge you to withdraw your cancellation request and continue to enjoy holidays with Club Mahindra. . Thanking you and assuring you of our best service and attention always. With Regards, Amol Kamble [protected] Member Retention Mahindra Holidays & Resorts India Ltd. Feedback:[protected]@clubmahindra.com Reservations : [protected]@clubmahindra.com Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.*Dial like a local call from: Ahmedabad | Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Nagpur | Kolkata | Lucknow | Jaipur | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur. Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request and for the first time pay your Annual Subscription Fee instantly in a safe and secure manner. Was this information helpful? | |||
Aug 28, 2016 Complaint marked as Resolved Verified Support Jul 25, 2011 Club Mahindra Holidays Customer Care's response Dear Mr. Dalvi, Further to our post, we understand from our records that your cancellation request is in under process. As mentioned on the email confirmation your request for refund would be processed within the mentioned time frame. Regards, Gopal VN Member Relations Verified Support Mar 01, 2012 Club Mahindra Holidays Customer Care's response Dear Mr. Dalvi, Thank you for voicing your concerns through this forum. Further to your post, we understand that your concerns regarding cancellation of the membership has been resolved to your satisfaction. Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest. Regards Gopal VN Member Relations Club Mahindra | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Do you think it takes that bloody long to process the request.
At market rate of interest you intend to enjoy the benifits of keeping the money.
Including the 60 days it would be 4 months by the money is returned.
Would you pay the interest for the period you kept the money.
Cheers!!!
Greetings from Club Mahindra!
We are concerned that you have decided to opt out of your membership.
We hereby confirm that we have started processing the cancellation formalities and you will receive the full refund of the amount paid by you within next 60 working days.
As this amount was paid by credit card we request you to please confirm that there are no dues towards the bank for the transaction done against the club Mahindra membership
Enclosed format for the same, request you to fax the same on[protected] or mail it across.
Should you at any time in the future reconsider your decision, we shall be happy to welcome you back to the Club.
Warm Regards
Preeti Singh | Member Relations | Mahindra Holidays & Resorts India Ltd | Feedback : [protected]@clubmahindra.com | Reservations : [protected]@clubmahindra.com | Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.
*Dial like a local call from: Ahmedabad |Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Jaipur | Nagpur | Kolkata | Lucknow | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.
Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request, and pay your Annual Subscription Fee instantly in a safe and secure manner.