[Resolved]  Club Mahindra Holidays — Poor Service / Care a hang attitude

Address:

Mumbai City, Maharashtra

I have recently taken the Club membership with Club Mahindra and it is sad to say that i found their service pathetic. the initial coordination was very good till they received the booking amount. Later on at any stage they just are unapproachable. They dont respond to calls. Further they do not even get back to you for any query. I am speaking specifically about Miss Sushma. Initially she went out of her way to get the booking and the booking amount but later never takes a single call or tries to get back to you for any query.
She has a rather care a hang attitude. I am seriously thinking ok discontinuing my membership with Club Mahindra and disuade anyone from taking the membership.
The first holiday i decided was Panchgani and she already as expected said she would have top speak to some seniors for availability whic was a total let down.
I think Club Mahindra should seriously take some action against Miss Sushma or refund my money.