[Resolved] Club Mahindra Holidays — Non receipt enrollment benefit - sony bravia 32

Anjana Iyer

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

We were appoached by the representative of club mahinda for membership enrolment and as per our application dated[protected] we had made down payment of rs. 25, 000/-as per their advice towards the club membership subscription of rs 265, 706.00. To be followed by ten emis of rs.19, 928/- under payment plan 12. We were allotted membeship id 217371. And we have already made six emis till june 2011 as per their leter. At the time of enrolment, as per their membership application, we are entitled for one sony bravia lcd 32" tv as enrollent benefit. We have still not received the lcd tv as promised by the club which we are supposed to receive immediately after third instalment. We have been trying to contact the club authorities and ask for the lcd v, they neither respond to our calls nor give any satisfactory reply and we have still not received the lcd tv as per their promise. This amounts to misdeclation and breach of agreement.

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Aug 17, 2016

Complaint marked as Resolved

Verified Support

Jun 18, 2011

Club Mahindra Holidays Customer Care's response Dear Anjana,

Thank you for voicing out your concerns through this forum.

Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

With regard to your concern, we are unable to find your membership details with the ID which you have mentioned. May we request you to provide us your contact number (the number which has been given to us at the time of sign up) as that would help us trace your details.

Regards
Gopal VN
Member Relations
Club Mahindra

Verified Support

Jan 02, 2012

Club Mahindra Holidays Customer Care's response Dear Mam,

We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

Regards,

Gopal VN
Member Relations
Club Mahindra

Verified Support

Mar 01, 2012

Club Mahindra Holidays Customer Care's response Dear Ms. Iyer,

Thank you for voicing your concerns through this forum.

Further to your post, we understand that your Sony Bravia TV related concerns have been resolved to your satisfaction. We also note that you are in receipt of the shipment.

Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

Regards
Gopal VN
Member Relations
Club Mahindra