[Resolved] Club Mahindra Holidays & Resorts — Pending application for refund of money | |
I have taken a membership of Club Mahindra in last Dec but regret my decision to do so as even after giving more than 10 options for dates & location for my first vacation, none of these were available. So I have decided to cancel the membership & I have given request for cancellation of my membership (membership no. 1648372) in third week of Dec 09. I am following up with the club mahindra for last more than 35 days for refund of my money but they are delaying the refund for no reason. I was informed that refund will take 30 days & now even after more than 30 days, no refund is processed so far. When i have enquired about the same, now they have informed me that refund will take 45 days. During this period since Dec 09, I have written so many mails & given number of calls but Club Mahindra team did not even bothered to give me a feed back on my refund status on their own. It is very sad on part of one of leading Indian group like Mahindra & its shows their responsiveness towards customers. While influencing the customers for enrolling for the membership they don’t give even a day to think whereas when it comes to refund the amount, this is a way they are acting. Was this information helpful? | |
Dec 20, 2016 Complaint marked as Resolved Verified Support Feb 09, 2010 Club Mahindra Holidays Customer Care's response Dear Vishal, We value your association as one of the esteemed customer, and regret the inconvenience you had to face. Iam personally co-ordinating with the branch to sort out your concerns. Please be ensured that, we will revert to you to address your concerns to your satisfaction as soon as possible. Please do write to my email - indu.[protected]@mahindraholidays.com for any clarifications in the meantime. Regards Indira Member Relations Club Mahindra | |
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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