Club Mahindra Holidays — Sub- Breach of contract by Club mahindra to charge wrongful extra amount beyond agreed written terms.

Address:

Gautam Buddh Nagar, Uttar Pradesh

Membship Club Mahindra (written as CM hereafter)- ID 2340838 since May 2011 Facts-In May 2011, Gunjan Dutta made me member of CM for one bedroom red zone on the price of Rs 4.65 lacs and ASF of Rs.12629 payable in 2102 Feb on holiday start period. The authenticity of the prices of the same was confirmed by his the then manager Mr Bhardwaj and subsequently by their welcome latter, attached herewith for your ready reference, and welcome call by their relationship management deptt recording of the same must be available with their RMD deptt. In March 2012, I recd an invoice from Club Mahindra for Rs. 13593 in place of Rs12629 as mentioned in their documents, subsequent mails and welcome call. This was highlighted to the concerned deptt and after much telephonic discussions and e mails, the additional amount was waived off and under protest I made the payment of 12629 .I protested thru a call to Isha Adhikari that it was term and condition of contract and can not be waived by them the recording of the call will be available with Club Mahindra after 26th March 2012. In March 2013, I recd an invoice for rs. 15091 for ASF amount with an increase of 8% due to increase in CPI by Reserve bank of India on last ASF amnt and which as per the calculations, should have been 13629 .I brought up the the issue for correction before them thru mail and to correctly invoice Rs 13629 incldg taxes. I explained the whole case once again to them along with documents and as canned copy of documents, i have all the emails, wrote to their MD Mr Rajeev Sawhney, Chairman Arun Nanda, Group CEO Mr Anand Mahindra but except VN Gopal no one responds and VN Gopal accepts that it was a mistake but asks me to accept the new amnt of ASf with the possibility of waiver of extra amnt only for this year only or they would terminate my membership with deduction of the holidays i enjoyed since 2012 as well as registration benefits. When I wanted to know the status of the interest on my membership amount of 4;65 lacs since may 2011 to till date at 15% market rate they are maintaining silence. They have blocked me from availing further holidays till i make the payment of ASF as they demanded although my membership amnt is still with them. Relief I want-. I have been blocked from enjoying the benefits of membership although they have my 4.65 retained with them. 2. If i discontinue my membership then they would deduct a major part from 4.65 lacs with their own rates along with registration benefits while they are responding to my request for 15% rate of interest on my 4.65 lacs membership fee. Similarly they have not mentioned abt refund of my last years ASF of 12629 with interest if they are deducting the accommodation tariff for the holidays i have stayed in their accommodation. 3. Their highhandedness and adamant attitude, non customer friendly attitude, fraudulent behaviour has made my two past two years miserable and frustrating in writing mails speaking to their executives and meeting their executives. 4. They have been threatening meto accept whatever amnt they have invoiced me and accept their instructions dishonoring their own agreed and signed terms and by calling them MISTAKES while all the facts clearly indicate that it was agreed terms confirmed by the membership amnt, welcome letter ( scanned copy attached herewith), welcome call( recording available with them)subsequent mails. 4. Unfriendly and apathy shown by thier MD, Chairman and Group CEO towards the request of their member towards the organisational adamancy, fraud and breach of contract by honoring the conditions which supports them anything or condition which does not support their wrong intentions to loot the hard earned money of mine they call that as their mistake and dishonor it. 5. they are intentionally disrespecting the law of the land and constitutional rights of consumer to take away the money of the customer, if not stopped than they would keep looting the money of customer. Compensation-1, I want that the ASF amnt as mentioned in their welcome letter dtd may 2011 should be honored for all the years of membership i.e. 25 yrs form holiday start year 2012 i.e RS. 12629 should be considered as base for calculating the CPI increase for 2013 i.e. 13600 calculated at the rate of 8% increase incldg taxes and 2013-14 amnt should be considered basis for ASF calculation for 2014 and 15 and so on. 3.Immediately, my membership should be unlocked from enjoying the benefits. 4. If they discontinue my membership then they should return my full amnt of 4.65 lacs with market interest along with ASF amnt Rs 12629 whic i paid for th eyaer 2012-13 5. Rs three lacs for my loss as if i take similar taype of membership of some other organisation then i will have to pay at least three lacs rs extra which if I would have bought in 2011. So this loss should be compensated. 6, Rs. 3lacs for my frustration and stress because of their apathetic and unfriendly behaviour and non hearing my issue by their top mgt.