[Resolved]  Club Mahindra Holidays — Undue advantage of ecs

Dear sir,

After getting various free stay coupons from club mahindra we intended to be come a member of their club. We paid the intial amount of rs.16833 on 29.09.2011 and afterwards 3 emis of rs.4293each. But after one emi i called up on their customer care no and explained about my serious finacial problems. I requested them to cancel my membership and refund my deposit amount & emis as i did not use any of their offers / coupons. Their customer lady told me that they will do so & refund my money & also gave me a reference no-3494552 for my request for which she told i will receive a call on the same matter within 24hours. But i didnt get any call from them even after a month. When i put mails intially they argued. They told they wont refund my money but they will cancell the membership. Even after telling this they kept on deducting money from my account. When ever i put any mails i just get an auto generated mail from them that they will get back to me.in the mail they dont mention any thing since it will become a document of evidence. They mention they regret & over ph they tell they will settle my account & refund my money but after that they keep quite.
Now i want to take action against them as they simply deducting money from my account. Now they have to pay me for taking this money illegally even aftaer several mails from my side. I want them to refund my money with interest & they have to pay double money for giving me mental torture even after getting so requests. I have all the mail copies as evidence with me. Kindly help me in getting back my money & in teaching them a lesson.
U can contact me on - [protected]
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Aug 17, 2016
Complaint marked as Resolved 
Verified Support
Sep 14, 2013
Club Mahindra Holidays Customer Care's response
Dear Sir,

Having read your post, we apologize for the inconvenience caused and we’d like to discuss the points you've brought to our notice. Thank you also for sharing your contact details and our team will get in touch with you at the earliest.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

I dont want to discuss with u people as u people are cheating customers & taking un due advantage from them. I was keeping quite even after u people did so many nusances. Again on 10th u have deducted mnoney from my account. I will not bear this any more. U people have to pay a price for giving me so much mental torture. I will not leave u people any more. I have all the documents with me. How i have followed up with u & how u people have resolved my problems. Ur comapny is a cheat. I dont mind to tell it openly as it hurts me & the way u people have treated me. I want my account to be settled within 7days. I'm not going to keep quite this time.
I received a call from club mahindra on 16th from one of their depts in mumbai. I was told that they regret for this mistake. She told that I will get the response w/o fail by 18th. There is no response from their side. Again I received a call from the no-[protected]. I was told the same thing that they regret. Upon asking him about refund of my money & settlement of my account he assured the same thing they they will come back to me.Even if I call back on the same nos-[protected]/[protected], no body is responding.
Can anybody help me to take this organisation to court for illegally taking money from my account, for not settling my account, for not refunding my money. And for trying to take the advantage of the inability & softness of people who they think can't fight back. Can any consumer court fine them 10 times the money they have taken from me?????? Can I get any justice??????? Plz some body guide me.
Dear Ashutosh,

This is Ankur Khakhar here. I too have been a victim of the fraud/ cheating by club mahindra. I am going to take this fight with these unethical and fraudulant practices. But you and I alone can not do much, we need to get united and we need to get other such people who are being and have been fooled by Club Mahindra.

Please get in touch with me if you want to join me in legal proceedings aginst them. If we get more people joining hands, we will launch a social campaign against these unfair practices.

my email id is ankur.[protected]@gmail.com

Regards,
Ankur Khakhar

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