[Resolved] Club Mahindra Membership — No refund of money yet | |
This is with regard to the member ship at Club Mahindra. I had taken a membership with them (Membership no.A[protected]) and paid Rs. 53195. Since, I could not continue, asked them to cancel and refund the same, as I have not used any of their resorts or services so far. Till now have nt got a proper response from them regarding the refund. Got to hear that this has happened with many of the members. This is real cheating by the club. But, I am not going to leave this, its after all my hard earned money and I have all the right to ask for it. If, the club wants to earn money in this route by cheating its members, then its going to lose its business and reputation very soon. I would appreciate if we can all get together in getting our money from this unprofessional organisation. Was this information helpful? | |
Aug 30, 2016 Complaint marked as Resolved Verified Support Feb 23, 2010 Club Mahindra Holidays Customer Care's response Dear All, Thank you for writing in and voicing out your concerns through Consumer Complaints forum. May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com and we will ensure to address your concerns as soon as possbile. Regards Indira Member Relations Club Mahindra Verified Support May 26, 2010 Club Mahindra Holidays Customer Care's response Dear Mr. Gupta, Thank you for writing in and voicing out your concerns through this forum. I understand that you have some reservations with regard to the memebrship. I regret the inconvenience you had to face, if any. Please do send me your membership details to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert to address your concerns at the earliest. Regards Indira Member Relations Club Mahindra | |
 6 Comments | |
Comments
I feel cheated too. Have been paying yearly subscription on time but whenever i have asked for a booking the answer is non availability. Have not used a single holiday, infact lost 7 dys. Am thinking of asking for a total refund! what a hoax this turned out to be!!!
Reply
Exactly same thing happened to me and now there is a no way out.
I'm planning to take a legal action against them.
What have you done to get your money back?
What's the status on your case? Please let me know and join hands over this issue...
thanks
Sharat Katariya
Mem No. 550334
I'm planning to take a legal action against them.
What have you done to get your money back?
What's the status on your case? Please let me know and join hands over this issue...
thanks
Sharat Katariya
Mem No. 550334
dear sir/madam
my membership no-225319
pls to inform you that we have made request for club mahendra hotel in munnar /thekkedy/astumadi/povar since last six months but every day at your call centre
new canditates come on the line and we do not get response and never we get confirmation
can yu tell us how we plan our holidays and else we can not decide other destination yu should have
responsible staff for confirmation. since we became yur member we never get any confirmation from your side.we have not utilised our free weeks as we do not get confirmation since we became member
we are reading everyday your ad in newspaper but if you can not serve your old members whats use
for new members.so i hereby request you pls look into matter and try to help us
pls call me on my mobile no- [protected] or email add [protected]@yahoo.com
yur yu can mail me
thx krupa
my membership no-225319
pls to inform you that we have made request for club mahendra hotel in munnar /thekkedy/astumadi/povar since last six months but every day at your call centre
new canditates come on the line and we do not get response and never we get confirmation
can yu tell us how we plan our holidays and else we can not decide other destination yu should have
responsible staff for confirmation. since we became yur member we never get any confirmation from your side.we have not utilised our free weeks as we do not get confirmation since we became member
we are reading everyday your ad in newspaper but if you can not serve your old members whats use
for new members.so i hereby request you pls look into matter and try to help us
pls call me on my mobile no- [protected] or email add [protected]@yahoo.com
yur yu can mail me
thx krupa
In response to my Review " For Worst of Worst Services Get Club-Mahindra Membership", the Regional Manager - Member-Relations Gave reply by mail.( copy attached ) though I have cancelled my membership because of their lousy & worst services I have experienced within three weeks of applications, I gave a letter for cancellation & for Refunds I am writing mails & reviews for last 9 months, So I suggest if you want "Worst Of Worst Services, then get Club Mahindra Membership",
On today 23.10.2009 I am again writing that No body from club mahindra called me or mailed me, though their Regional Manager has promised to pay my refund on or before 15th oct’2009. Really club mahindra is a totally shameless, unorganized organization. They are not even bothered to say say sorry for the extra delay because of some lousy reasons also. SO I demand an immediate resignation from the Regional Manager-Member relation, and then the refunds.
I feel that we must come together and sue them for their worst of worst services. the customer relation department is only for name sake, actually some call centers handle it, just to keep their Name right on top of the list of Worst Services Providers.
Jayesh Rao
Membership no.: 146209
Member ID.: 1408358
I am giving a copy of letter from Regional Managr-Member Relations for your reference,
[protected][protected][protected][protected][protected][protected]------
On Tue, 29 Sep 2009 13:30:40 +0530 wrote
Dear Mr.Rao
Greetings from Club Mahindra !
In continuation to our discussion today morning, regret this inadvertent delay and with this email we would like to confirm that your refund cheque will be released and sent to you on or before 15th October 2009
Thank you for being patient as I sincerely wish there was something we could do to keep you back as our member and as discussed at some point down the line you would relook at us as your holiday company of first choice.
Badrikant
Regional Manager -Member Relations
Mahindra Holidays & Resorts India Ltd
On today 23.10.2009 I am again writing that No body from club mahindra called me or mailed me, though their Regional Manager has promised to pay my refund on or before 15th oct’2009. Really club mahindra is a totally shameless, unorganized organization. They are not even bothered to say say sorry for the extra delay because of some lousy reasons also. SO I demand an immediate resignation from the Regional Manager-Member relation, and then the refunds.
I feel that we must come together and sue them for their worst of worst services. the customer relation department is only for name sake, actually some call centers handle it, just to keep their Name right on top of the list of Worst Services Providers.
Jayesh Rao
Membership no.: 146209
Member ID.: 1408358
I am giving a copy of letter from Regional Managr-Member Relations for your reference,
[protected][protected][protected][protected][protected][protected]------
On Tue, 29 Sep 2009 13:30:40 +0530 wrote
Dear Mr.Rao
Greetings from Club Mahindra !
In continuation to our discussion today morning, regret this inadvertent delay and with this email we would like to confirm that your refund cheque will be released and sent to you on or before 15th October 2009
Thank you for being patient as I sincerely wish there was something we could do to keep you back as our member and as discussed at some point down the line you would relook at us as your holiday company of first choice.
Badrikant
Regional Manager -Member Relations
Mahindra Holidays & Resorts India Ltd
Club Mahindra — Unprofessional to handle / No cancellation policy
They have a lot of Grey areas that they do not show up to the customer when the package is sold.the customer can not use the plan until 2 years. They do not respond top any cancellation query.They do not have any documented procedure under which that can guide the customer to cancel the membership.I[censored] take the lower membership (Blue) it is never available.I do not know if they do that purposely.FRIENDS PLEASE ITS AN ADVISE DO NOT GO IN FOR CLUB MAHINDRA.
IT IS ALL A HOAX AND THE AGENTS ARE ALL CHEATS.!!!
This company does same with almost every one.The Charge Membership fee, Admission fee and annual subscription fee(ASF for What ?) Approximately Rs 2.0 Lacs plus ASF(Annual Subscription Fee Around 10000/- per year) = Rs 4.5 lacs for just 25 weeks holidays in 25 years ! In simple term, Rs 25000/- for 7 day in a hotel. What`s this ? Why they don`t disclose their cancellation in clear terms ? Their agent do not disclose in written " the cancellation policy " for just to extortion of money from " Bhole Bhale Indians". Recommend not to become member of this type of clubs and make pressure to make practicable cancellation policy of membership.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002