[Resolved]  Club Mahindra Resorts — Big Name - Poor Service, Please be warned

Address:Mumbai City, Maharashtra

Club Mahidnra Resorts - Falling victim to greed and very poor management and vision, absolutely pathetic offering from a respected and trusted corporate house of India, Mahindra and Mahindra group:

Been a member since 2006, following drawbacks to be reported, hope the compnay management takes notice:
- they seem to be focused only on registering new members without adding new capacity, absolutely poor service and availability of rooms to existing members,
- exhorbitnant charges for food and annual maintenance fees
- the resorts are in remote places with poor connectivity and in far flung places, very expensive from transpotation, food and other expenses
- lack of transparency on utilization, new capacity being added, members unable to book rooms,
- for 7 days vacation, they have availability that requires travel to 3 resorts spread across 3 states with gaps in dates in between
- though they cant offer room, they go on lapsing the days accumulated beyond the stimpulated limit,
- THIS HAPPENS ONLY IN INDIA where GULLIBLE CUSTMERS HAVE NO RESOURSE BUT TO SUFFER IN SILENCE
- IF ANYONE IS INTERESTED, I AM WILLING TO SELL MY MEMBERSHIP, I HAVE 25 DAYS OF INVENTORY AND ALL MEMBERSHIP DUES PAID
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Aug 18, 2016
Complaint marked as Resolved 
Verified Support
Nov 29, 2010
Club Mahindra Holidays Customer Care's response
Dear Mr.Hbalia,

We have made note of your concerns mentioned in the post and regret the inconvenience you had to face. We would definitely revert to you with status for which we would require your contact details.

Please send across the same to the email ID indu.[protected]@mahindraholidays.com.

Regards
Saurabh
Member Relations
Mahindra Holidays
Complaint comments 

Comments

Dear Mr. Hbalia,

Can I have the exact details of your membership, i.e. the season and the apartment you own and the total duration of your membership.

Also I would appreciate if you mention the amount you expect to receive form re-selling your membership.

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    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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