[Resolved] Country Vacations — Fraud, membership cancellation and money refund | |||
Hi, I am Ranveer from Hyderbad and requesting you to cancel my membership due to bad service of Country vacations and false statements of your representatives which informed us at the time of joining. Here is my membership number is CVHYD7SB3MLM125229, MLM membership Rs.40000/-. This is with reference to my membership number CVHYD7SB3MLM125229 in the name of Mr. Ranveer, we had visited your sale office in Kukatpally, Hyderbad on 6th Oct 2012. Mr. Anil babu and Ms. Sindhu had attended us and discussed about the membership of Country Vacations. Both the persons informed about the facilities and misleaded us in such a way that facilities and packages that through this membership we can book rooms in 5 star hotel and all falilites are free including SPA, beaulty parlour club house, swmming pool, marriage function halls and birthday function including decorations etc . They attracted us by discussing about facilities which are absolutely free and misguided us by their false statements and asked us to pay Rs.40000 for MLM membership. Below is the list of services/ products informed us at the time of joining and actual status is completely false when we visited to use that facilities as they are charging money for every facility. 1.Life long free MLM card membership to all the country club resorts and I would be provided a free entry across all their existing clubs and can use all the facilities there, whether it be gym, spa, swimming, games etc. ? Totally false, everything is chargeable and Totally false. It is a duty of the Sales Team to guide the customers in a right way and not to cheat the customers which is absolutely against the business ethics and code of conduct. Your Sales Branch Office is offering absolutely different facilities and benefits which have not been confirmed by neither your customer care nor by your club staff members. I am requesting you cancel Country Club Membership and Country Vacations Membership right now and refund our money back as soon as possible. Rs. 40000/- Last week we spoke to HRD manager Mr.Vivek in kukatpally Country vacation branch and he informed us that they will cancel our membership and will refund our money back soon. Please help me to get my money back completely in a couple of weeks or else i will book a case(legal action) on three guys as well as on country vacations. Responsible person from country vacations: Anil- Manager-Kukatpally Vivek -HRD Manager-Kukatpally Membership details : CH.Ranveer CVHYD7SB3MLM125229 Respond immediately to this mail and call me on [protected]. -- Regards, Ranveer [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I have faced same problem...They are taken 45000... and told me without interested EMI, but charged for EMIs also... How can we back the money. Every day visiting their office...and telling it will back soon like that...how can we proceed for legal action
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