[Resolved]  Country Vacations — CHEETING BY COUNTRY VACCATIONS ANDNON REFUNDING OF Rs.70000/- by Country Vacations.

Address:

Uttar Pradesh

Dear Sir,



Through your programme I would like to lodge my complaint

against Country Vacations. I am a member of Country Club where I had paid rs. 70,000 at once on the basis of several promise made by sales persons during oral conversation made by their sales reprasantative meeting called at reputed hotel in Kanpur city. When I am going to avail my leave vaccation under the scheme they had neither provide any satisfied benefit to me nor replied my mail till date only I had made huge expenses over my telephone calls.Even in the month of November I tried to avail their services at Hyderabad and Kovalam, but they said their guest house is not vacant at that time. Because of this I had to bear huge expense and manage the hotel at my own.
They are just cheating us. I want my money to be refunded from them.
As of now they had received the payment but not provided any service
as promised.
With htis mail I am enclosing all my electronic conversation that I had with County Vacations Personnel till date.
Hoping for positive and quich response from your side.
Thanking You.

Best Regards,
Mr. D.C. Gupta
Mob- [protected]
On Thu, Nov 11, 2010 at 2:11 PM, DINESH GUPTA <[protected]@gmail.com>wrote:
>[protected] Forwarded message[protected]
> From: <dinesh_chandra.[protected]@sbi.co.in>
> Date: Thu, Nov 11, 2010 at 10:52 AM
> Subject: Re: AVAILMENT OF VACATIONS AT HYDERABAD AND TRIVENDRUM.
> To: DINESH GUPTA <[protected]@gmail.com>,
> [email][protected]@countryvacationsmail.com[/email],
> [email][protected]@countryvacationsmail.com[/email],
> [email][protected]@countryvacationsmail.com[/email]
> Dear Sir,
> Your online reservation service is not working. This wastage of valuable
> time of your customer. Please flash correct message on Internet site.

> D.C.Gupta

>

> Your email has reached the holiday booking desk.
> Our systems are now fully online. Booking a holiday has never been
> easier. Log on to www.CountryVacationsIndia.com<http://www.countryvacationsindia.com/>and login.

> You can check the current status of holiday room availability online
> real-time at a particular resort or also scan other resorts for more
> options. Members find online the best way to book holidays as it is
> faster and it reduces the chances of human error.
> Please let us know if we can assist you further.
> Regards

> Country Vacations Reservations Team
> Visit our new website

> [url=http://www.CountryVacationsIndia.com]Welcome to Country Vacations - - - Your Gateway to Exotic Locations[/url] <http://www.countryvacationsindia.com/> <

> http://www.countryclubindia.com/>

> We are fully online. Book holidays faster.

> Call Reservations[protected]
> ----- Original Message -----

> *From:* DINESH GUPTA <[protected]@gmail.com>

> *To:* [email][protected]@countryvacationsmail.com[/email] ;

> [email][protected]@countryvacationsmail.com[/email] ;

> [email][protected]@countryvacationsmail.com[/email]

> *Cc:* [email]dinesh_chandra.[protected]@sbi.co.in[/email]

> *Sent:* Wednesday, November 10, 2010 7:40 PM

> *Subject:* Re: AVAILMENT OF VACATIONS AT HYDERABAD AND TRIVENDRUM.

> To

> Dear Sir

> I had mailed you many times but there is no positive responce recieved from

> your side.On the time of purchase of your product the salesperson has

> promised me to provide the best of the service but till so far I have not

> been able to avail any of them due to unprofessional attitude of your

> company.I had asked thrice for the booking of my holidays but I did not got

> confirmation even for once.And this time my whole family has to go for the

> vacations but till now I have not got any confirmation for my stay at

> hyderabad and tiruvanathpuram which has made me and my family

> depressed.Eventhough I had follow all your instruction provided in the

> manual/aggrement for booking but no confirmation has been provided to me.

> Till now I have called your many of the representatives of lucknow office as

> well as hyderabad office the behaviour of your office is as given below in

> my mail. But neither they recieve my call nor reply to mails on time. All

> this has made me really unsatisfied from all these.I have paid a high

> amount of Rs.700000/- to you at once whereas the installments are paying by

> me till now from my credit card. *I am not able to understand why you have

> taken the money from me if you dont have any holiday homes vaccant for your

> own coustomers.Inspite of my several mails,phone calls you have no time to

> attend/provide the services.Also I had asked for return my money back but

> you are not returning it till now.It seems to me that why not I should step

> out legal action against your company.Alongwith the compensation of

> expences made on my stay at hotel on both places.*

> Waiting for your early responce.

> D.C.Gupta

> On Wed, Nov 10, 2010 at 5:24 PM, <dinesh_chandra.[protected]@sbi.co.in> wrote:

> > Dear Sir,

> > I have not received your confirmation till date on 10th Nov,2010. I have

> > called your Hyderabad office mr.BOBY had picked up the telephone and

> without

> > replying me he kept the phone and I ring him again but looking to same

> > number he did not picked the phone. I am fed up with your service and

> > Looking to the faulty service I want to returned back my money Immediatly

> > with interest deposited with you.

> > D.C.Gupta

> > ----- Original Message -----

> > From: [email]dinesh_chandra.[protected]@sbi.co.in[/email]

> > To: [email]dinesh_chandra.[protected]@sbi.co.in[/email] ;

> > [email][protected]@countryvacationsmail.com[/email] ;

> > [email][protected]@countryvacationsmail.com[/email] ;

> > [email][protected]@countryvacationsmail.com[/email]

> > Cc: [email][protected]@gmail.com[/email]

> > Sent: Tuesday, October 19, 2010 5:30 PM

> > Subject: Re: AVAILMENT OF VACATIONS AT HYDERABAD AND TRIVENDRUM.

> > Dear Sir,

> > I have not received your confirmation till date now 4 days has already

> > been elapsed and I am unable to book my air ticket and other

> arrangements.

> > My family is also worried about your confirmation style.We are going

> after 4

> > years. Sir If you are not able to made confirmation against booking on

> 20th

> > Oct,2010. Please returned my money back invested with you and I will make

> > arragnement by my own.

> > With early response,

> > D.C.Gupta.

> > ----- Original Message -----

> > From: [email]dinesh_chandra.[protected]@sbi.co.in[/email]

> > To: [email][protected]@countryvacationsmail.com[/email] ;

> > [email][protected]@countryvacationsmail.com[/email] ;

> > [email][protected]@countryvacationsmail.com[/email]

> > Cc: [email][protected]@gmail.com[/email]

> > Sent: Friday, October 15, 2010 12:37 PM

> > Subject: AVAILMENT OF VACATIONS AT HYDERABAD AND TRIVENDRUM.

> > Dear Sir,

> > I am member of your country vacation and my member number is DT-113/0029.

> I

> > want to avail my vacation at Hyderabad and Trivendrum dates are given

> below.

> > HYDERABD

> > 14/11/2010 ARRIVAL FROM AIRPORT TO YOUR AMRUTHA CASTLE CHECK IN AT

> evening

> > 8 P.M.

> > 15/11/2010,16/11/2010 hyderabad sight seeing,

> > 17/11/2010 departure at 9 A.M CHECK OUT AND PROCEED TO AIRPORT

> > TRIVENDRUM

> > 17/11/2010 ARRIVAL AT TRIVENDURUM TO YOUR COTTAGE CHECK IN AT 1 P.M.

> > 18/11/2010 AND 19/11/2010 Trivendrum sight seeing

> > 20/11/2010 CHECK OUT AT 9 A.M. And proceed to Air Port.

> > We are 5 members and details has already been registered with you. I

> request

> > you to kindly confirm the booking and advise me at the earliest over my

> > e-mail as well as mobile no.[protected] for my further booking and

> > arragnement.

> > Thanks and regards,

> > D.C.GUPTA