Credit Card — wavier of late payement fee | |
To The Service Manager Standard Chartered Bank Credit card Section Sir, Dt.[protected]. I, Mr. Srinivasan Narain holding the Visa credit card No.[protected] wish to highlight you with some of my facts. My date of birth is[protected]. I am the beneficiary of the above credit card for the past 10 or 12 years. I am proud to say that I have never paid the default or late fee on any payment in the past history. You can make verification with your records. But, unfortunately, for the first time I could not do the payment on time due to some genuine reasons. The thing is I was out of station for about one and a half months. The monthly card statement (for Nov.07-Dec.07) was lying in my LOCKED house and there was nobody for us to intimate us about this. Secondly I have already given my E-Mail ID to you and I never received any intimation about the amount to be paid by e-mail also. I could not even call you over the phone because I did not have your helpline No. So, due to various reasons, I could not make the payment on time. Hence, as this is the first time that such thing has happened kindly waive off the late fee of Rs. 350/- charged by you. Thanking you, Yours faithfully, Srinivasan Narain Was this information helpful? | |
 3 Comments | |
Comments
Credit Card — add late fee without intimate
Sir,ICICI credit card company add late fee without send any bill & when i compalin they reduce 50% late fee.
i always pay payment before time.
Please find all communication & try to reduce late fee.
Regards
Sapan
[protected]
[protected][protected][protected][protected][protected][protected][protected]---...⇄
Dear Mr. Parwani,
We understand your concern and confirm you that we have received the following payment towards the credit card account.
31/03/2010 CHEQUE PAYMENT RECEIVED, THANK YOU 7050.00CR
Your March, 2010, credit card statement was delivered at your mailing address through BSA couriers Vide Airway bill number J2684911 on March 9, 2010.
However, we confirm you that we have have already reversed the following charges on your credit card account and regret to inform you that we will not be able to reverse any further charges on your credit card account.
31/03/2010 Late Payment Fee Reversal 200.00CR
31/03/2010 Service tax reversal 20.60CR
Please choose any one of the following ways to know the dues outstanding if you do not receive the statement:
1) Call our 24-hour Customer Care and get to know the details of your credit card account by using your 4-digit ATM PIN.
2) Do a Balance Enquiry at any ICICI Bank ATM.
3) Log in at www.icicibank.com for viewing the credit card details online.
You can also check your last and current credit card statements at www.icicibank.com without your user ID or password, through this path. ICICI Bank Home Page>Personal Banking>Cards>View Credit Card statement on the left hand side pane . This is available to you at all times. .
ICICI Bank Home Page>Personal Banking>Cards>Credit Card> View Credit Card E-Statement
We look forward to more opportunities to be of service to you.
Sincerely,
Mohd Zeeshan
Customer Service Officer
ICICI Bank Limited
Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.
"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."
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-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Wednesday, March 31, 2010 01:23 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Feedback on Customer First Series / Feedback on CustomerFirst Series / ace.[protected]@gmail.com
Title: Mr.
First Name: sapan
Last Name: parwani
An ICICI Bank Customer: Feedback on Customer First Series
Product: Feedback on Customer First Series
Account No: NA
What would you like to say: That i am gold card custmor(card no.[protected]) & i payng all payments timly , but this month i not get bill from your side & last date of payment was 21.3.10.
today i pay cheque for all payments due till date Rs7050/-
Please reduce late fee from my acount & confirm.
regards
sapan
E-mail address: ace.[protected]@gmail.com
Telephoneno:+[protected]
Correspondence address: 413 adarsh nagar
City: jaipur
Country: India
Pin Code: 302004
credit card payement — credit card payement
my card no[protected] i had cancelled the health care insurance within week but ihad been sent a statement for 300rsand also subsquently charging for late fee which is really torturing me and i need not pay any thing which i had not at all accepted so please cancel my card and do the need full