Croma — Non receipt of cash back amount

Croma — Non receipt of cash back amount

D Dr. Harish Nair from Mumbai, Maharashtra

I purchased a Lenovo Notebook from Croma Store at Delhi Airport Domestic Dearture Terminal 1D on 05/08/2009. My invoice no. i 112-8447. I was given a cash back scratch card which revealed that I was to receive 4% cash back (Rs. 840/-). I was required to post it to an address in Mumbai (which I promptly did) and as per the T&C I was to receive the amount either as cheque or direct transfer into my bank account. I have patiently waited but even after 4 months I have not received my cash back amount. I have no clue whom to contact. I feel very much cheated as the cash back was one of the main attractions for buying the laptop from Croma. I never thought a company managed by Tatas will cheat people like this. Was this information helpful? No (0) Yes (0)

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Comments

sanjoy

from Mumbai, Maharashtra

People plz rethink before buy any stuff 4m croma ...Itz ur money so think twice before buy any product 4m croma ... they dont give any customer survices ...so plz aware of this fact ...In many ways thry cheat people ...

mayank shah

from Pune, Maharashtra

respected sir i purchase laptop dell inspiration 15"6. and i get cash back of 3%. i courier all the bill nd document at chennai cash back off. but i did not get any response or check of cash back so i req u dt pls consider my application nd give me my cash back thanx sir.

mayank shah

from Pune, Maharashtra

as above applicant sir i purchase laptop from croma in himalaya mall at ahmedabad.

Parth

from Madgaon, Goa

Same case again.(Non receipt of cash back amount)

I bought a Mobile in November and got 3% Cashback by scratching their card (CROMA - HIMALAYA MALL)
I was told to submit it with various proof to Chennai office through courier or by post.

I submitted accordingly but I haven't got my money back yet nor it is credited in my account.

How to get my money back?

Please suggest remedy.

msinghi_2000

TATA CHEATING CUSTOMER IS UNBELIEVABLE..I also bought Lenovo laptop from Kormangala inner ring road (Indraprastha) showroom on 29-Dec-2010 & paid the entire amount thru master credit card & got the assurance that i will receive the 5% cash back in 90 days..as on today (4-May-2011), no refund..this is really disapapointing that a TATA enterprise are also CHOR stores..all are becoming Raja these days :)