Croma Electronics Mumbai Malad — Bad attitude & service

Address:

Mumbai Suburban, Maharashtra

Sir,
I have purchased vacuum cleaner of eureka forbes on 9/10/11 from Croma store at Malad, my invoice no is SLF02A[protected] sales person Santosh Sawant. The day we have purchased no demo person has visited at home & we come to know that the prduct is not working. We have complained many times but they still avoiding . Croma customercare person Mr. Ibrahim/ Saurabh and others whom I have cotacted not responding positively. And they are not going to replace the product till today 16/10/2011.
Is it the TATA enterprise that is wellknown for their customer service?