[Resolved]  Croma Mulund — Cheating & Fake Commitment

Address:

Mumbai Suburban, Maharashtra

I visited Croma Store in Mulund on 19th Feb for buying a new LCD TV. I did finalise with the Samsung LCD, but the Customer Service personnel showed me LG LED TV and convinced me to buy it by offering Free Tata Sky High Definition pack at cost of 750. I finalised with LG LED TV and they told me that I will get Tata Sky voucher at my Home directly. Since I didnt get it for 15 days I called up Croma store for checking the status, they told me that I can collect it personally from the store. When I went there 1st they refused to give me anything saying there was no such offer. Then after some arguments he gave me Normal tata Sky pack. When I asked him that they committed me Tata Sky HD pack, they were not ready to accept it. I feel cheated as store gave me false committment to buy their product. and now refusing to accept it and deliver it. I think one should not rely on their fake offers for selling their products