[Resolved]  Croma Store Mulund — CAF Form no: 2923918

The CAF Form no: 2923918 was filled up and submitted at the Croma store at Mulund on 12th December for getting the connection for the Tata Photon+. We were ensured that the installation would be done on or before 16th December.
Now after checking with the Tata Indicom help desk, we are told that the CAF form has not yet reached the authorities.
Since we are leaving town we were in the urgency of getting the connection done at the earliest.
After repeated follow ups no one at the store is forth coming with the information, nor is ready to help in getting things mpved.
We as customers are at the receiving end of all the callous attitude.

I want this to be taken up at the highest level such that no gets further harrased and does not have to run from pillar to post like us.
Also I want to mention that we actually purchased the Tata Photon + , keeping in mind the Tata Brand name. But I am sorry to say that the our experience was quite the opposite of what we had expected.



Regards
Arpita