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[Resolved]  Dakshin Haryana Bijli Vitran Nigam — Online Payment not working

"I had made payment of my electricity bill using net banking.the amount has been debited from my account but not credited as bill payment,I had made complain to my bank they said that the payment has been received by third party.I also tried to contact the customer care of DHBVN via Email,as there was not any contact number for online bill payment enquiry. Still I haven't got any response from thier side."
Also, I had done Cheque payment of same amount as the local DHBVNL person sitting in local billing station told that if the amount is submitted twice it will be adjusted.
Now my account has been debitted twice for the same bill.
Still the online status in DHBVNL website is not showing the online payment done.
Still their site is not working. Where is all the amount going that is submitted via netbanking by so many Indian citizens? What's government doing?

- Ashish
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

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DHBVN — Non adjustment of double payment of the same bill

complaint No. 324 W
Account No. TT12-1382
Bills which was received in the month of March, 09 & Jan, 09 were on average basis, Paid by cheque on 049134 dated 18/01/09 of amount Rs 1748 /- against bill no. 6348114 & cheque no 049143 on dated 21/03/09 of amount 668/- . Old reading i.e. : 5298 was mentioned in both bills ( Jan, 09& March, 09) respectively &Bill which we have received the in the month of May, 09 is showing the same old reading which was mentioned in the earlier two bills of Jan, 09 & March, 09 respectively.

It is therefore requested to direct the concerned department for adjusting the Rs 1748 & Rs 668 which were already paid, in the next coming bills along with correction in unit charges which has been charged in the month of May, 09
has your problem resolved or not?
I have bsnl postpaid connection vide mobile no [protected] at jaipur. In the month oct 2009 my bill was due for Rs. 714/- over net it was paid twice, again I got bill for nov 2009 448 without adjustment Pl do the need full

k k arora
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    Customer satisfaction rating
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    Dakshin Haryana Bijli Vitran Nigam Phone
    +91 124 232 2427
    +91 124 230 1090
    Dakshin Haryana Bijli Vitran Nigam Address
    Infront Government Petrol Pump, Mehrauli Road, Gurgaon, Haryana, India - 122002
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