[Resolved] Dakshin Haryana Bijli Vitran Nigam — Excess Billing - Non Refund
Dakshin Haryana Bijli Vitran Nigam Ltd.,
Dear Sir Dated 24th September, 2012
Reg: Refund of Excess Billing A/c No. DD-12-0329
(K.No.[protected]) - S K Gupta H. No.499, Sector-19, Faridabad
You are requested to please refund a sum of Rs.12215.86 (Rupees Twelve Thousand Two Hundred Fifteen & Paid Eight Six only) to me as detailed hereunder:-
A. Bill (Due Date) 31.01.2012 for 760 units for the period of 61 days from 07.11.2011 (Reading 47131) to 07.01.2012 (Reading 47891) for Rs.3348/- was paid on 27.01.2012. (No Dispute till this date)
The Old Electric Meter was replaced by DHBVN with Electronic Meter in the month of January 2012 by within 2 days of the removal of old meter for the reasons best known to DHBVN, as my old meter was thoroughly checked by DHBVN and was found to be quite accurately working/OK. Thus there was no fault of any sort on my part.
However my nightmare started with the receipt of the following Bills:
B. Bill (Due Date) 29.03.2012 for 2640 units for the period of 61 days from 07.01.2012 (Reading 47891) to 07.03.2012 (Reading 0- No body read the meter installed in January 2012) for Rs.13654.24 . When I pointed out this discrepancy, I was asked to pay Rs.8000/- and was assured that the next bill will refund the excess charged. I immediately complied and Rs.8000/- was paid on 28.03.2012.
C. Bill (Due Date) 30.05.2012 for 2419 units for the period of 61 days from 07.03.2012 (Reading 1) to 07.05.2012 (Reading 1225) for Rs.13248/- . When I pointed out this discrepancy, I was asked to pay Rs.10000/- and was assured that the next bill will refund the excess charged. I immediately complied and Rs.10000/- was paid on 28.05.2012.
D. Bill (Due Date) 31.07.2012 for 1634 units for the period of 61 days from to 07.05.2012 (Reading 1225) 07.07.2012 (Reading 2859) for Rs.9130.14- . When I pointed out this discrepancy, I was asked to pay Rs.10000/- and was assured that the next bill will refund the excess charged. I immediately complied and Rs.10000/- was paid on 28.07.2012.
E. Bill (Due Date) 28.09.2012 for 1470 units for the period of 62 days from to 07.07.2012 (Reading 2859) 07.09.2012 (Reading 4329) for Rs.8447.30.
The position is summarized as under:-
Bill as at A above No dispute
Bill as at B above Rs.13654.24 Excess Charged as the meter reading or
the next Bill was taken as 1
(Paid Rs.8000/- REFUNDABLE)
Bill as at C above Rs.13248/- . Excess Billing for Rs.6594/-
(Units consumed 1225 only)
(Paid Rs.10000/- REFUNDABLE Rs.3346/-)
Bill as at D above Bill for Rs.9130.14 Paid Rs.10000/-
( S K Gupta)
H. No.499, Sector-19,
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Complaint marked as Resolved Aug 13, 2020