[Resolved] Datawind Innovations Pvt. Ltd. — Ubislate 7C+ Defective piece | |
Invoice Number - AMFEDX08300861
Reference Number - PMA4BCE20B62
FEDEX AWB Number[protected]
Package received date: 31.08.2013 (5.00 PM)
This is with reference to the Ubislate 7C+ Tablet PC with keyboard case purchased on 20.08.2013 through credit card for an amount of Rs.5,699 (Product amount of Rs.5,499 + Shipping cost of Rs.300 - Coupon of Rs.200).
The product was delivered on the abovementioned date. The product is found to be defective. The details of defectiveness are as follows -
1. The phone / calling functionality is not working. The Tablet PC is a SIM based. But it does not recognise any SIM having tried around 5 SIM cards and several times
2. The screen is with lot of scratches
3. There is a small hole in the front panel
I tried to call and speak the call centre immediately and also mailed to [protected]@datawind.com but none of the delegates bothered to even pick up the phone or reply. I am officially lodging this complaint for the refund of money with immediate effect and to kindly take the product immediately.
This kind of inferior and defective product cannot be encouraged.
I require the refund of my money paid immediately. The package is available in good condition and it can be taken over in the same state as was delivered to me. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Kindly share your device serial number & contact details and your matter will get resolved ASAP.
Regards
Datawind Innovations .