[Resolved]  Datawind Ubislate — Delivery

Address:

Amritsar, Punjab

I booked this tablet Ubislate 7+ on date 09/MAY/2012 because they committed me tablet will be deliver within a week if I make earlier payment so I paid by Demand draft DD No- 215451 from ICICI Bank, Sec-63, Noida(U.P), But still I am waiting for Tablet .First they replied my mail that product will deliver in early July and again for august and then September and now they are saying for October. This is a mental harassment and cheating with customer .I want my money back with my compassion.

Please find below all converses ion by mail with Datawind.



Dear Ravi,

We understand that the device deliveries got delayed due to certain unforeseen reasons. We regret the inconvenience caused due to delay. Your order is in process. You will get your delivery o[censored]bislate7+ definitely in October. Kindly bear with us for some more time.

For more details on Ubislate7+/Ubislate7C , view the frequently asked questions on http://www.ubislate.com/faqs.html
For all Cheque/Demand Draft payment enquiries, please email us [protected]@datawind.com

Regards,
Datawind Support Team
[protected]

From: Ravi Prakash [mailto:[protected]@dsg-us.com]
Sent: Saturday, August 18, 2012 11:48 AM
To: supportin
Subject: RE: Delievry status query

Hello Datawind,
This is too much, I booked this device on MAY on the basis of your advertisement that if I make earlier payment by DD or Cheque you will be deliver it within week, but you did not do this. After my many reminders to you, you again reply me by mail that it will be deliver in early July. After July when again I sanded you reminder then you replied it will be deliver in August. Now when I am again asking you about delivery you people are saying for September. What is your commitment I am not getting now I am loosing my passions and cant hold more. This is a totally mental harassment and Fraud with the customer. I have all the data about communication with you. I will be go to the Consumer court and in media and escalate the issue.


Waiting for your response.

From: supportin [mailto:[protected]@datawind.com]
Sent: Friday, August 17, 2012 4:45 PM
To: Ravi Prakash
Subject: RE: Delievry status query



Dear Ravi,

We understand that the device deliveries got delayed due to certain unforeseen reasons. We regret the inconvenience caused due to delay. Your order is in process. you will get your delivery o[censored]bislate7+ in September. Kindly bear with us for some more time.

For more details on Ubislate7+ / Ubislate7C , view the frequently asked questions on http://www.ubislate.com/faqs.html

Regards,
Datawind Support Team
[protected]

From: Ravi Prakash [mailto:[protected]@dsg-us.com]
Sent: Wednesday, July 18, 2012 11:07 AM
To: '[protected]@datawind.com'
Subject: RE: Delievry status query


Hi,
This is just reminder for you as per your below mail. Kindly let me know delivery status for my device .


Thanks
Ravi


From: SupportIndia-M [mailto:[protected]@datawind.com]
Sent: Tuesday, June 05, 2012 1:13 PM
To: Ravi Prakash
Subject: RE: Delievry status



Dear Ravi,


This is to acknowledge that we have received your Cheque*/Demand Draft number 215451 of Rs2,999. Thank you for your payment. Your order is in process, the deliveries have been started. You will receive your UbiSlate 7+ early July.



For more details on UbiSlate 7+ view the Frequently Asked Questions on http://www.ubislate.com/faqs.html

Regards,
Datawind Support Team
[protected]


From: Ravi Prakash [mailto:[protected]@dsg-us.com]
Sent: 14 May 2012 17:46
To: '[protected]@datawind.com'
Subject: Delievry status


Hi Sir,

I am Ravi Prakash and booked Ubislate 7+ on dated 09/MAY/2012 and i also sent a Demand Draft of RS 2999/ in favouring of Datawind to Amritsar address on the very same day as on 9th May. I wrote my booking ID on the Demand Draft also. Please assure me to deliver this product in May. I am expecting my tablet to be delivered within a week. My account has also been deducted by 2999/- that indicates you people have received the amount. Please find my below details and give me an assurance of delivery in next 1-2 week.

Booking ID- PM98E973E921
DD No- 215451