[Resolved]  Deals4all (SBI) — Non receipt of product ordered

Hi,

I had ordered for Beverelly Hills POLO CLUB Watch Qty : 4, order nos[protected] from the SBI site offers and swiped my credit card for the same.
The payment had been due and i paid for the same as well. I had been putting reminders over and over again to the customer support and everytime i get a mail for apology and asking for a weeks time.

Its been over 2 months i haven;t received any product and my money is gone as well..

I want you to look into the same and take actions against such offers promoted by SBI card where they cheat people into buying and never make the delivery.

Such offers should not allowed and legal actions should be taken against such cheaters.
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Aug 14, 2020
Complaint marked as Resolved 
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deals4allsbi — non receiving of product

I dr aditi das placed an order for a TCL handycom through my sbi card on 20 aug my order no.[protected].Till now the product is not deliverd. on repeated enquaryto oustomer service [protected](which responds at least sfter 20 mins charging 20 to 30 rupees per csll) it is told that will get the product wirhin 10 days.I already paid the amount Rs. 3164 to sbi card.
I have just ordered for a product from the same channel. My case was with HSBC card.. Firstly, there customer care is so pathetic, for the day long u ll be kept on hold. Now i realize what kinda mistake have i done by ordering thru them, I am hoping that it ll come by this monthend, lets see...

But please guide me what to do in case i dont reciecve my order.

How much time it generally takes to get the consignment ??? How much is the OCTROI generally ???? Because it was clearly written there that the OCTROI will have to be beared by the customer.

Should i approach any Consumer forum or smthn ???? Shud i go and meet them personally in Mumbai ????

Please suggest.

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