[Resolved]  SBI/ credit cards — wrong info give on balance transfer

I got call from sbi credit card division for balance transfer which i intially told no as i had already availed and there is not requirment as i had sufficient amt to pay for my other icici credit card.
But exe told it is totaly free even they will not charge processing fee and the offer is limited. i do not have to pay any thing for 90days. And the same was confirmed by an other Exe who called me for confirmation.
Now they have charged that 199rs processing fee in my statement. i called cust care to day (12/10/07) at 5pm to check on the same. the cust care exe told i have to pay that 199. i request him to transfer the call to manager, the manager took more than 10min to attend the call and disconnected in the middle.

This is my 2nd bad experience with SBI credit card.

I would request the concerned to take strict action on the defaulters. pls check the recorded calls for proof.

And also i request to keep me informed status.
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Aug 13, 2020
Complaint marked as Resolved 
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