Address: | North West Delhi, Delhi |
Dear Sir,
I bought Dell i5 laptop a year ago by education loan. and i have to face 3rd time this heating problem in my laptop it is too heating at the corner of my fan side..even i cant touch it . at first time this problem identified within 6 months of puchasing date of my laptop and it was repaired by the company by replacing the fan. and 2nd time before the one month of warranty of my laptop the same problem is occurring again and i complained again.and this time again company replaced the fan by saying this will no create again such problem again but now after the three month of ending the warranty of my laptop this problem again occurring .and i am so disappointed from the company that how irresponsible that the same problem is occurring again and again.
now i wanted to know that can i file the complaint in the consumer forum about my issue..even my warranty is out of date but the two time the same problem is occurred and the company only change the same thing but still my problem is not resolved.plz suggest
Vikas Jha
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