[Resolved]  Dell — Delivery Delay & Refund also Delay

Address:

Bangalore, Karnataka

Sir myself Rahul Yadav, I have ordered a dell Laptop and paid Dell money on 27th Oct2010.Then i got order conformation and order number as I will get Laptop on 11th Nov 2010.When i confermed them what is status on 8th Nov, they told me that modle is stoped production we will give you higher confrigation in same price and asked me for 8 days time and then new order conformation they have given and new delevry date was 19th Nov.On 18th Nov they says it will take again two weeks so i deceided to cancle they told me it will take 8 days and they asked me to drop a mial regarding this.I did it then in some time they again call me and said they will give on 27th Nov and said sorry for it.I said ok but they have not given order conformation.They have given on 19th evening.And in that mail they have given date 14th Dec2010.I was anoyed and i sended them order canclation Mail but they have not responded me.So i called them on Customer care number for canclation on 22nd Nov as Sat.&Sunday was there Off so on monday 22nd Nov i called them now they says it will take 25 working days.I said your manager has said me that it will take only 8 days they said sorry for wrong information.
Sir you only tell what to do.If it is the case my money will be come back to me on 28th Dec.Means 2 months from my payment to Dell.Sir i have taken loan for it bank will not leave loan intrest because of Dell delay.They will take.Sir Dell is using my money for two months and giving notting.I told them about i will go to consumer court.They says we can't do any thing it is out of our hands.I have every documents they sended to me and so many mails which i have sended them.
Please sir help me.And get my money as soon as possible.And i want Dell to have a good lesson on this.You can see sir iam not the one Dell India Pvt has done to many ones like this in Delevry.They says 8 to 10 days.But reallty is diffrent.Please Help sir.