[Resolved]  Dell Computer — Substandard dell laptop were delivered

Address:Bangalore, Karnataka

My Name is chandrasekhar.i have purchased a dell laptop Inspiron 1564 through staples store on 7th April 2010.My Laptop Service tag is BQVD5BS ,with in 8 months of my purchase the laptop shows some typical behaviors like blue screen errors,continuos beep sound etc. i have shown my laptop in dell service center and they replaced core parts like mother board ,2 RAMS.The continues beep sound issue got resolved but two new issues got introduced to my laptop one is over heating of mother board and too much fan noise.Again i visited dell service center and they replaced mother board and fan and some other parts.After replacing the fan with new one i am still able to hear the noise sound .

i strongly feel dell has cheated me by sending a substandard product.

Dell Should replace my laptop with a new one or should provide a waranty period for the repalcement parts and fix my issues.

Note :-my warranty period is going to be over very soon and i dont think dell will look into my issues once the waranty period is over

Please help me to take further action if possible
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information