[Resolved]  Dell — Dell Vostro 2520 Service Tag No. 73MHBX1: Speakers not working properly after only 2 months of purchase

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New Delhi, Delhi

Dear Sir, I bought a Dell VOstro 2520 with service tag no. 73MHBX1 on Dt: 07.06.2013 online with 3 years warranty. This laptop had good sound but one day I start laptop, the sound was very low from Starting the Laptop. I contact to Dell Tech. Assist. and send email to dell also. He (Ali) told me that you used VLC media player so warranty is void now you will pay rs. 1200/- for these speakers. You will surprise to know that I have never used VLC player or other player except Windows media player. What’s rubbish. The Dell is now extricate himself from this issue. Dell or product seller never told me to not install any software and No guidelines in warranty manual is being described. My laptop is brand new only 2 months old and this problem occur I also read a same issue on this forum with same Dell model. So I suggest you to not purchase Dell laptop because Dell will harash on the time of warranty issue.