Dell India Pvt Ltd. — Non Delivery of product | |||
I am using DELL laptop whose battery charger needed replacement. When I contacted DELL India Pvt. Ltd. , Bangalore , I was informed by Mr. Kishore Subramany, India Consumer Support Specialist that the price of the battery charge was Rs. 1550 and had to be paid in advance. I placed an order along with advance on July 28th. I was promised delivery within 3-4 weeks. In the past three weeks my efforts to get in touch with the company was in vain. I have not received any response to our repeated queries, emails regarding the status of my order. Even after 7 weeks I am still waiting for the delivery of the battery charger. Was this information helpful? | |||
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I am using Dell laptop whose battery adaptor needed replacement. I contacted DELL India Pvt. Ltd., Bangalore. Mr. Kishore Subramany, India Consumer Support Specialist of Dell informed me to pay Rs.1550 in advance and delivery was promised within 3-4 weeks. I placed the order along with advance payment on July 28, 2010. Till now, even after more than 7 weeks, I have not received the adpator nor I have been informed as to when , if at all, it will be delivered.
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