Dell Inspiron 14r Laptop — fraud/cheating on customers

Address:Gurgaon, Haryana

Hi
Dell is cheating on his customers by charging them for licensed version of O.S but not providing one nor retailers are educating cust to create recovery disc.Incase you haven't created recovery disc or your disc is not working ,they are not providing O.S cd but image restore which is not complete OS what they have charged for.I will request everyone not to buy dell laptops at all as i have two cases known to me where there hard disk has gone faulty within 3 months of purchase and i also faced same issue with my dell laptop.Pathetic services and cheat company dell is.Now they are asking me 300 rs and the disc that they will provide will not still have Operating system but Image restore.Why should i pay?? when i ahve paid for licensed version and my system is only 3 months old.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

scd
very true. i bought laptop in september 2010 and its very very slow. on calling customer care they asked to reinstallthe OS. it made no difference. but it seems they have no other support to offer even thopugh my laptop is under wsarranty. DELL is cheating its customers.buy any laptop but not dell

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information