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I do have the same problem with my 1525
My laptop is out of warranty and I called Dell's technical support, so that I can purchase them.
They gave me a solution to go for an extended warranty which costs around Rs 8000/- and more.
One of the reps advised me to take the laptop to a local laptop service center, as Dell doesn't ship parts.
Dell's customer service is pathetic and their customer support reps are horrible.
My laptop is out of warranty and I called Dell's technical support, so that I can purchase them.
They gave me a solution to go for an extended warranty which costs around Rs 8000/- and more.
One of the reps advised me to take the laptop to a local laptop service center, as Dell doesn't ship parts.
Dell's customer service is pathetic and their customer support reps are horrible.
Bought a Dell Inspiron 1525 in blue for my son for christmas 08 and the left hinge has completely snapped making the screen cover come loose its less than a year old shall i ring dell or is it a waste of time - seems to be a common complaint on these laptops.
I Agree. I have a 1525 and have the same problem, left hinge broken and settings on cover are cracked off
options...replace the lid and the hinges...or drive screws right through the G.D. lid
...If it's an ongoing consistent problem with their product, it should be on recall and fixed...all the car manufacturers are expected to do it, why isn't everyone else. it's consumer theft as far as I'm concerned, and the companies that do this obviously don't care.
they still make their money from much larger contracts and don't care about the little guys trying to find a good balance between usability and value, not that these L.T.'s were cheap...
Call it what you want, I'm sick of spending money on products and watching them fall apart...I wish the little guy could do more. >:-(
This laptop had a remarkable review when I bought it and now it's a stationary P.O.S. leaning against the wall so the screen stays up. These reviewers generally look at things at face value and have no idea about durability issues that could arise.
Dell has found a way to commit to customer value by using shoddy parts, it's not cheap to fix (I can think of a better use for $150-300) an they offer no remorse other than you have to spend more money
Eventually Companies like this fall...Look what happened to the mighty GM, Lol
Screw you Dell
options...replace the lid and the hinges...or drive screws right through the G.D. lid
...If it's an ongoing consistent problem with their product, it should be on recall and fixed...all the car manufacturers are expected to do it, why isn't everyone else. it's consumer theft as far as I'm concerned, and the companies that do this obviously don't care.
they still make their money from much larger contracts and don't care about the little guys trying to find a good balance between usability and value, not that these L.T.'s were cheap...
Call it what you want, I'm sick of spending money on products and watching them fall apart...I wish the little guy could do more. >:-(
This laptop had a remarkable review when I bought it and now it's a stationary P.O.S. leaning against the wall so the screen stays up. These reviewers generally look at things at face value and have no idea about durability issues that could arise.
Dell has found a way to commit to customer value by using shoddy parts, it's not cheap to fix (I can think of a better use for $150-300) an they offer no remorse other than you have to spend more money
Eventually Companies like this fall...Look what happened to the mighty GM, Lol
Screw you Dell
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thanks so much dell for screwing people