Dell Inspiron Laptop — Grievance against Dell service center

 
18 Reviews
West Bengal, India
 Mainak Banerjee
I bought a Dell Inspiron laptop last year (Service Tag: BR26ZP1) and it's still under warranty period. Few days back I heard a buzzing sound from the product's adapter (power supply cord). I became very nervous and reached my nearest Dell service center without any delay (14/01/2012). They checked the adapter and found that because of some short-circuit within the adapter such a noise was coming out from there. However, they refused to repair the adapter and said that Dell won't provide me any replacement of the adapter until it's fully damaged. Though I expressed my skepticism and said that such a thing could damage my laptop completely, they didn't pay any heed to my request and sent me back home by saying that nothing would happen.

What should I do now? Can anybody help me with proper advice? Can I take any step against them for not repairing my adapter though it's under warranty period?

The address the the mentioned service center is provided below.

Dell Service Center
Park Plaza
71, Park Street.
Kolkata. WB
India
Complaint comments  17 Comments     Updated: Share0Tweet0

Comments

Dell Inspiron Laptop — Windows 7 upgrade

I has purchased a laptop with windows vista on october 2009 from dell.Later it was anounced that free upgrade was provided for people who had purchased vista after july 2009.From past three months i have been calling dell executves and all they have been doing is transfering calls from one person to another.The website where we have to register for fre upgrades was not working when i tried 2 months back and now when i register again it says that my laptops records are not present in the database.I am not sure what has to be done to get this work done from them.

DELL — OS is not working

Dear Sir,
I purchased Dell Laptop six months back, but its OS is not working.
The Service Tag No - JP593BS and
Cotation No - IRSO2440752
Please solve my problem as soon as possible.

Yours,
Rama Kant

Dell Inspiron Laptop — BATTERY YET TO BE RECEIVED

I had ordered for a Dell Inspiron 1520 laptop battery in March 2009 and had paid an amount of Rs. 5330 by draft according to the details of payment sent by me by my salesperson Jeffin Kuriakose.I still haven't received my battery and have been using my laptop as a desktop since then.Each time I call I have been given several excuses,first they told me the product would arrive in 2 months,then I was told several times to call 1 month later.Then they told me that my draft would be sent back because the product was not available but I havent received my battery nor my money.

Dell Laptop — laptop is not working properly

i have resently purchased laptop but it is not working properly.it is created many problem.

it is going to heated after few min.
its color of screen is automatically changed.
it is automatically shut down after one hour and start after half an hour.
icon of removeble disk is also shown.

complainer
Mr. Rajesh ahirwar
Mob no.-[protected]

Dell Inspiron Laptop — problem in hardware

I have purchased a laptop model Inspiron 1564, before 4 months,from yesterday the screen of my laptop is giving many colourfull unwanted lines & it appears that running indradhanush due to this we cold not use the laptop. kindly send the service engineer for removing hadrware problems.
my tag no is F5W45BS.
thanking you.
to be rectified
Not working adopter--dell laptop Complainer---N.K.Sachdev, house no.38, pocket-4, Block --E-2, sector--15, Rohini--Delhi--89..My mobile no.[protected][protected]Dear Sir, I purchased my laptop approximately 11 months ago and its adopter is not working. Kindly send your mecanical engineer or executive to repair the item. Thanks.---N.k.sachdev.

Dell Inspiron Laptop — Inappropriate price

I recently bought a dell inspiron laptop from SAN COMPUTEK, Nashik. The thing is that they sold it to me for Rs. 41,990 plus 400 for OS CD..
Now when I checked its price on the dell website it was Rs. 36,780.
So, the shopkeeper sold it to me at a rate greater than its market value.
I request you to take proper measures against the shopkeeper and help me.

Dell Laptop — sound device not working properly

Dear Executive,
I am Seema Shroff and my dell laptop recently purchased has problem
in sound device. I had launched the complain on July23rd the same problem
was resolved now again it has occured.The warranty no, APVOS01.
Please solve this device problem because same problem occuring again and
again is not good and as a customer I think dell provides customer value.
So, consider the complain seriously and do the needful immediately.

Seema shroff
[protected]

dell/ laptop — devices not working

sir,
it is sad to infore you that dell india don't care for consumer's sufferings. i made umpteen calls to your servicing station but it is of no use. your company is run by horrible dealing staff. they are just sitting and making money on poor public dealing and unprofessional attitude.

DELL — os not working properly

sir,

I have some compliant in os. they should not working properly. I have reovery cd's also, but i can't recover them. Pls help...........
I, Junaid Ibrahim Baghdadi, Mumbra, Mumbai associated with m/S.Lucky Travels, Room #5, First Floor, Pathanwala Building, Pathanwala Marg, Opp. Rani Baug Bus Depot, Byculla(E).Mumbai-400027. Mobile No.[protected] purchased a Dell Inspiron N5050 Laptop on 13/04/2012. since last one month I've been getting warning message upon opening the device that, 'Charger plugged in but not Charging, use Original Dell Adapter W65 or above" regarding the same matter I several times complained to the vendor but I was advised to approach Dell Support Services as my device has been in warranty period. The same matter I notified to Support Services over phone but so far neither response nor any rep reported to attend my complaint.
I am earnestly hopeful that having gone through this on-line complaint of mine will positively be entertained by deputing your Technical Rep to the aforesaid LUCKY TRAVEL Address.
Thanks and regards in anticipation,
Baghdadi,
[protected] / [protected]
Awaiting your response ASAP
Thanks and regards

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Dell E1913S

Screen getting blank in between so it is very difficult to use the Monitor S/n. CN-09XK4V-64180-2CQ-01XM MODEL E1913S

SPEAKERS NOT WORKING

I am having laptop of DELL VOSTRO 2420. The speakers of above said laptop are not working.

Charging ..

My Laptop is Not Charging (Show Plug In Not Charging ) from three day

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    Dell Inspiron Laptop - Grievance against Dell service center