Dell Inspiron Laptop — Grievance against Dell service center

18 Reviews
West Bengal, India
 Mainak Banerjee
I bought a Dell Inspiron laptop last year (Service Tag: BR26ZP1) and it's still under warranty period. Few days back I heard a buzzing sound from the product's adapter (power supply cord). I became very nervous and reached my nearest Dell service center without any delay (14/01/2012). They checked the adapter and found that because of some short-circuit within the adapter such a noise was coming out from there. However, they refused to repair the adapter and said that Dell won't provide me any replacement of the adapter until it's fully damaged. Though I expressed my skepticism and said that such a thing could damage my laptop completely, they didn't pay any heed to my request and sent me back home by saying that nothing would happen.

What should I do now? Can anybody help me with proper advice? Can I take any step against them for not repairing my adapter though it's under warranty period?

The address the the mentioned service center is provided below.

Dell Service Center
Park Plaza
71, Park Street.
Kolkata. WB
Complaint comments  17 Comments     Updated: Share0Tweet0


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my tag no is F5W45BS.
thanking you.
to be rectified
Not working adopter--dell laptop Complainer---N.K.Sachdev, house no.38, pocket-4, Block --E-2, sector--15, Rohini--Delhi--89..My mobile no.[protected][protected]Dear Sir, I purchased my laptop approximately 11 months ago and its adopter is not working. Kindly send your mecanical engineer or executive to repair the item. Thanks.---N.k.sachdev.

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I recently bought a dell inspiron laptop from SAN COMPUTEK, Nashik. The thing is that they sold it to me for Rs. 41,990 plus 400 for OS CD..
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So, the shopkeeper sold it to me at a rate greater than its market value.
I request you to take proper measures against the shopkeeper and help me.

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Dear Executive,
I am Seema Shroff and my dell laptop recently purchased has problem
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was resolved now again it has occured.The warranty no, APVOS01.
Please solve this device problem because same problem occuring again and
again is not good and as a customer I think dell provides customer value.
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Seema shroff

dell/ laptop — devices not working

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DELL — os not working properly


I have some compliant in os. they should not working properly. I have reovery cd's also, but i can't recover them. Pls help...........
I, Junaid Ibrahim Baghdadi, Mumbra, Mumbai associated with m/S.Lucky Travels, Room #5, First Floor, Pathanwala Building, Pathanwala Marg, Opp. Rani Baug Bus Depot, Byculla(E).Mumbai-400027. Mobile No.[protected] purchased a Dell Inspiron N5050 Laptop on 13/04/2012. since last one month I've been getting warning message upon opening the device that, 'Charger plugged in but not Charging, use Original Dell Adapter W65 or above" regarding the same matter I several times complained to the vendor but I was advised to approach Dell Support Services as my device has been in warranty period. The same matter I notified to Support Services over phone but so far neither response nor any rep reported to attend my complaint.
I am earnestly hopeful that having gone through this on-line complaint of mine will positively be entertained by deputing your Technical Rep to the aforesaid LUCKY TRAVEL Address.
Thanks and regards in anticipation,
[protected] / [protected]
Awaiting your response ASAP
Thanks and regards

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    Dell Inspiron Laptop - Grievance against Dell service center