Dell Inspiron — hard disk not working

Address:

Punjab

since i have bought my machine its not working because of failure in hard disk n also not able to get service properly.The customercare emloyees are untrained and never pick the calls and if so then simply transfer call to some other departments which is never been connected resulting in failure of call...my comlaint no is:-[protected]. iam waiting for engineer's visits since 1st of september till date...