[Resolved] Dell / Laptop Vostro 1440 — Still now no service have been provided

Ram Nath Jha

from Gurgaon, Haryana

Address:

Delhi

SIr,

My Laptop Screen was broken. Currenlty It is under warranty so I called up Dell service support and
requested them to look into the matter. I furnish them with all necessary details on 20 June, 2012. But till
now no action has been taken every time I call they keep on changing dates of service.

They even didnt notify me when they make any necessary changes I myself had to call and get details
about it. Any laptop in warranty is ensured to be serviced in 24 hours but my all complaints are falling on
deaf ears.Kindly look into the same.

Service code of my laptop: [protected]
Laptop Model: DELL VSTRO 14440

Ram Nath Jha
+91-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dell_Kushal G

Hello Mr. Jha
Greetings from Dell.

Regret to hear about this issue with your Dell PC.
We are happy to inform you that a service has been created for our representative to visit your preferred address and replace your system’s keyboard and LCD.

Our engineer has tried contacting you to setup an appointment. I am forwarding a request to have a callback done for you on priority. In case you have a preferred time for us to reach you, please let us know by replying to this post.

We are happy to help you.

Kushal Gaurav
Dell Social Media Outreach Team