Dell / Mobile XCD35 — MANUFACTURING DEFECT

Address:Ahmedabad, Gujarat

MOBILE XCD35 HANDSET BATTERY PACK BACK COVER IS NOT GETTING PROPERLY PACKED LOOSED INTACT. AND ALSO GRAPHIC BACK COVER POOR QUALITY BY HAND TOUCH GETTING REMOVE. I HAVE TRIED TO GET HELP FROM DELL LOCAL SERVICE CENTRE AS THIS MANUFECTURING FAULTY REPALCE BACK COVER BUT THEY ARE SAYING KEEP HANDSET FOR 30DAYS WHICH NOT POSSIBLEFOR ME.

KINDLY HELP ME SHORT OUT THIS ISSUE.

COMPLAINT AGAINST CARE OFFICE & DELL BILL & PHOTO ATTACHED
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

poor quality product xcd35 mobile as compare to dell laptops service centre reply poor quality commitments 30 to keep handset dead at service centere also my handset not interfacing with pc to serf internet from mobile.

thanking you.

regards,
kevalram patil
mob:[protected]
Hai...I have dell xcd 35 mobile phone.I purchase the mobile three month back.my mobile got the complaint.i was gaven the service center.to the service on the 7th feb.but there is no response on dat center. when i am ask to dat guys there is no response at dat center.44days was complt i was gaven the mobile to the service center.but there is on response by the company &service center.the great service center was located at visakapatnam.what i have to do know...?hai... guys ds's my requst for every one dont buy the dell mobile products.becouse of the irresponse of the service .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    775
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information