Dell — non delivery of laptop in time

swap2frame

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

hello..this is complaint against dell India, i had booked my studio 15 laptop last month on 18th august 2010 and company told dat within 15 working days it will be delivered , now it has passed almost 1 months still the laptops is not delivered against paying the home delivery charges in cash. also wen contact the consumer care of dell no correct information were not given abt above mentioned laptop.wen repeated contacting i came to know company staff has put the incorrect pin code no of my address and think this is company complete negligence, almost after 1 month and 7 days it still not delivered.

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Comments

swap2frame

from Mumbai, Maharashtra

seriously take a strict against against the dell india in its negligence over the whole matter, and its no reply behavior. company has no step 2 step information about the laptop being delivered. if dey r inefficient in delivering the order, they shud not charge such heavy charges for delivery..if the service provided is so bad, they shud refund the money back to consumer. since consumer cant be made to wait for such a along tme after payment of deliver has been made to th earliest

bab001

from Mumbai, Maharashtra

i have ordered a dell lap top on[protected] and estimeated delivery date is 29 the Nov..but still if i check my order status on there site, it is shown as manufacturing complete.if i cal customer person and sales person they are saying it is due to wrong down load.i dontno how much time wil it take to re download the correct one..when i cal customer service and ask them to transfer it to sales department till 11.30 am there is no one...

i hope i wil get my lap top soon