Dell — No One is listing regarding Laptop complaint Service tag no – H6R48BS

sanjay.nagpal81

from Mumbai, Maharashtra

Address:

North Delhi, Delhi

No One is listing regarding Laptop complaint Service tag no – H6R48BS

I bought Laptop in 21st Oct 2011, Now my laptop is not powering on. I called appx. 15times & no one is listing to my complaint everyone is forwarding the call to the next to next person. I don’t know how I need to process. Please lookinto the below issue & let me know the complaint procedure.

Regards,
Sanjay Nagpal
M. +91.981.128.1788|
sanjay.[protected]@nttdata.com

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Dell India Customer Care

Verified Support

Hi Sanjay,

My name is Gautam and I work for Dell Social Media Team.

I am sorry to see you are facing so many issues. I will help you resolve the problem
I need to understand the problem a little more. Is the system not powering on with the adapter and the battery ? Is there any light that glows when you try to power it on ?

You may try disconnecting the battery & ac adapter from the system and press the power button for 30 sec to release any static charge which may help. As per our records the system is out of warranty. If you have bought the system in October of
2011, we would require a copy of your invoice also.

Please send us the details and a preferred time for contact in a private message. We would not like your personal information to be posted in a public forum.

Thanks & Regards
Dell_Gautam_H
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares