Dell — problem in mouse side keys

Address:Warangal, Andhra Pradesh

this is sandeep,i had problem in my laps mouse side key since few days,i had bought it from computer bazar secundrabad. details: lap model no:2520 with warrenty of 2 years. so i am requesting that please consider my complaint. thank you...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Sandeep,

I am Kaveri from the Dell Social Media Outreach team.

As you mentioned that the issue with the touchpad button so you can update the touchpad driver and BIOS to resolve this problem. You can update the driver from the dell support website. Please find the link below for the same.

Link:- http://dell.to/106iKKR

-Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker it’s a seven digit alphanumeric code which ends with BS or number 1.
-Click on Drivers and Downloads.
-Chose the Operating system.
-Click on Touchpad option/ BIOS and download the drivers.
-Restart your computer and check the functionality

You can also check this video to update the BIOS:- http://lt.dell.com/lt/lt.aspx?CID=248066&LID=4890031&DGC=SM&DGSeg=CB...

If you experience any difficulties please feel free to contact me directly by sending a reply to this blog
We would recommend you do not post your private information on a public forum.

Thanks & Regards
Dell_Kaveri_D
Dell Social Media Responder

(You can now follow us on you tube for online video support http://dell.to/187A9Hj)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information