Dell — Replaced with Used Dead Monitor

vargis12

from Pune, Maharashtra

Address:

Ernakulam, Kerala

Dell people cheat me

Dell LED 20" Computer Monitor(3yr Warranty) Billed on June 2011. At the time of purchase dealer offer me that any complaint within warranty will be replaced with a new one. Now its not working and registered the complaint and they delivered an old monitor and it is not working too. I am doing online freelance work.

Varghese K Abraham
[protected]

Complaint Registered on 27th July2012
Case ID:[protected]

30th July2012
Replaced item is an old and not working too

30th July2012 Complaint Registered Again
Still

2nd August 2012 Still I diidnt got any solution

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Comments

vargis12

from Pune, Maharashtra

Now i came to know that they want to check the delivered used Monitor in the Bangalore Lab. And it will only after next Monday(6th Aug) or Tuesday (7th Aug) .
Below is called person details
Priyadharshini V
Senior Support Resolver
Dell| Consumer, Small and Medium Business
Toll Free –[protected]

These people know there is no effective law to control them in india.