Dell Streak Mobile — in warranty but required money to replace

Address:

East Delhi, Delhi

Dear Concern,
I have purchased mobile dated 22/03/2012 bearing serial/IMEI No.[protected]
Since then it is creating Problem in charging ,i thought it is new that's why it is creating problem but when taken to service centre Sec-18 ,Noida branch
Mr.Juganu Chauchan entertain us and told that the charger port has some malfunction (its pins are one side) that's why it is doing this problem
when asked to rectify the problem he has demanded Rs 5500/-to replace that charging port of mobile
it is very strange when it is under warranty then why that guy has demanded money,How can anyone is playing with such a huge brand
it is requested you to pls do the needful else i have to escialate this matter .

pls find photograph attached of that portion too.

Regards
Manoj Dagar
[protected]