[Resolved]  Dell Studio 14 Laptop — charger is not working

Dell Studio 14 Laptop — DELL- Pathetic customer service

Hello,

I have placed an order for Dell Studio Laptop through Kay Kay overseas corporation, Dell store in [protected]@Mulund on 18th Sept and payed in cash (IRN[protected]. I received a call informing that dell has stopped production of dell studio 14 laptops and Customer has an option to cancel the order or upgrade.

I tried reaching customer care more that 4 times but have no able to locate any soul who could clarify my queries or help me with how to proceed further. I wish dell could discipline those people sitting in their customer service department and teach them some etiquette's.

Could anybody please redirect me to a proper channel to resolve my problem?
Thanks
Praful Memane

Pls call me on [protected]

I had purchased DELL STUDIO 14 on 03.08.2009. The Charger has stopped working since last 2 weeks.
I tried the Customer Care so many times but in vain. Please help me to get it replaced as soon as possible. Kindly let me know about the DELL Service Center or retailer in Ranchi or Kolkata where I can get it replaced.


My Personal Details :

Neeraj Hembrom
Vill. + P.O. - Bakudih
Distt.- Sahebganj (Jharkhand),
Pin- 816107, (INDIA).

Dear Neeraj

Please Reply with the following Details:

Name of The Dealer
Place of Purchase
Date Of Purchase
Service Tag No of Your Laptop

Being a DELL Dealer i would like to try resolving your issue.
Warm Regards,

Please Call Prasenjit @ [protected] for Further Enquiry:

ORIGIN INFOTEL
SUITE # 302, COMMERCE TOWER
MAIN ROAD
RANCHI-1
PH-[protected]/ 2330669
Mail us – [protected]@yahoo.com

ya i have same prob, some time it will charge and some time it will not recognize dell charger. but gives direct power to lapi and battery not charge.

i also face prob after 4-5 months buying studio. i m from india. and dell india replaced my charger.

here is dell service center number for india customers:
Call[protected] Toll Free

i get replaced with in 2 days.

thanks,
Manan
www.logicmatters.org

Dell Studio 14 Laptop — Refusal of hardware replacement within warranty

I have a DELL Studio 14 laptop which I bought in January 2010 and the initial warranty holds till January 2011.

Recently, there was some issue in the power adapter, so they replaced it. The engineer which came to replace the adapter told me that the connector to which the adapter connects in the laptop is broken.

Since, my laptop warranty still holds, so I should get it replaced, since its a costly part of around 6000 Indian Rupees.

But, when I called DELL technical support, they say that its a usage issue hardware problem, hence they will not replace the part.

I have a few questions for DELL:

Do you guys fix hardware issues for brand new and untouched laptops?

Whats the use of the warranty, if you expect the laptop to not to be used you ?

DELL INDIA — replacement my studio Laptop

I HAVE PURCHASE DELL STUDIO LAPTOP 20'SEP-2010 .MY LAPTOP NOT WORKING TOUCH PAD OR VIDEO QUALITY VERY POOR. I HAVE COMPLAIN DELL . MANY TIMES EMAIL ABOUT MY REPLACED MY LAPTOP . DELL 2 TIMES NEW ORDER GENERATE BUT AFTER 10-15 DAYS ORDER WILL BE CANCEL AUTOMATIC WITHOUT ANY INFORMATION I HAVE MANY TIMES CUSTOMER CARE REPLACED MY NEW LAPTOP BUT NOT HERE ABOUT PRODUCT LAST 15 DAYS BACK SEND NEW QUOTE BUT PENDING ORDER LAST 20 DAYS. MY OBSERVATIONAL TO ALL NOT USE DELL PRODUCT VERY SLOW RESPONSE .

REPLACEMENT RE CUT ORDER FOR SERVICE TAG C6S17BS & ORDER #[protected]
Quote no 24427823

DON'T BUY LAPTOP DELL PRODUCT / DON'T BUY LAPTOP DELL PRODUCT

it will take 20-40 days

DELL Studio laptop — charger not working

I Mr siva purchase A dell studio Laptop from online invoice no [protected] PURCHASE DATE 19TH OF OCTOBER 2010. At the time the sales fixed the rate of Rs 45200.42/ forty fine thousand and two hundred of prise of laptop. when I purchase the laptop paid the amount by credit card. Now my laptop charger is not working. Where I have to exchange my charger I don’t have an idea please do the needful.

My mobile no.[protected]

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Dell — Battery does not give power back up

After giving the full charge the battery, the laptop is running max. 15 min. without out power. Please replace battery asap.

LAPTOP PURCHASED IN OCTOBER, 2013.

WE ARE FACING LOT OF PROBLEMS IN OPERATION. WE NEED TECHNICAL HELP.

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