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No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
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Greetings from Dell.
Regret to hear about your Dell PC.
As per the details, system shuts down within 10 min.
Please try below steps in order to isolate the point of failure.
Keep system in BIOS and check for the issue.
If it did not shuts down within 30 min then try to update the latest BIOS from Dell.co.in/support. It can resolve your issue.
However, in case it shuts down in BIOS then it might be a hardware issue and requires Dell assistance.
To assist you further on hardware issue, please help me with service tag and contact no.
Please do not post your private information on public forum and send all details in a private message to me.
We are here to help you.
Thanks & Regards,
Dell_Vijay D
Dell Social Media Responder
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