| Address: | Jaipur, Rajasthan |
sir below u see the pic of my lappy's ac adaptor which is not working frm the past 4 days....i have complained to dell tech support regarding this wid the complain no. 6809531 and they asked me to send the picture of the charger....i send it the same day but there was no response from their side...the next day i called again n daere was another guy who too asked me to send the picture....i send it again n till dere was no response being impatient i called againand to my badluck there was again another one to whom i send the picture.....on the 4th day they informed me dat it is a damage and they are not goin to replace it as i dont have a complete cover warranty.
on seeing the picture u will observe dat a little part of the black coating is removed on dat side of the adaptor which connects it to the laptop but is from very long time and because of dat there must not be any problem wid its workin....even d led of the adaptor is not glowing which has nothing to do wid dat removed coating....means dat there is certainly some hardware failure which comes under ther NBD warranty....but disvery small thing dere are not getting....even i asked them to arrange someone to have a survey of the adaptor and decide on dat basis....bt dey are not listening....even the senior in the dell tech support who took dis decision is not willing to talk to me regarding dis
the persons wid whom i have intercted are :
Arun Kumar
Shaun Romey
Pritam Ghosh
and one more guy dat i dont remember
also the senior is Kishore Subramany and my case no is 6819466
my dell system service tag number is B0NLLL1
SER[protected]
sir i m a student doin engineering in jaipur and expect a positive response from your side so dat consumers like us are not betrayed from their basic rights by the hands of such authority.
regards
FARHAAN OLAYEE
77/177,LITTLE STAR ACADFEMY
SHIPRA PATRH
MANSAROVAR, JAIPUR-302020
RAJASTHAN
Mob: [protected]
farhaan.[protected]@gmail.com
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