Dell Vostro 1014 Laptop — Laptop Not delivered From Authorized Dell laptop Dealer

Address:

Bangalore, Karnataka

Hi all,

I want to raise a complaint against dell authorized dealer Mr. Alum Khan ,TouchStone Technologies Marathalli Bangalore (Confirmed from dell help line no [protected]).

I have paid the money 24500 INR (24000 k for laptop,500 for courier at my Gurgaon Haryana address-See the attached Bill) for the laptop Dell vastro 1014 (details in bill)).

I paid from my hdfc credit card(HDFC CREDIT CARD STATEMENT for verification),

Now from one month he did not send the laptop via courier (The time I Paid I was in Bangalore working there , got transferred from Bangalore to Gurgaon Haryana So he had to Courier it to address given in bill).

But He is not picking the call or replying to SMS.

He wants to take all the money without giving the laptop.

Please help me getting back my laptop or Money(if laptop is not exactly the same configuration he gave in the bill)

Core 2 duo processor,
4 Gb ram
& 500 Gb hard disk.