[Resolved]  Dell Vostro 1014 — FAKE WINDOW

Address:Uttar Pradesh

I Kapil from mathura i had purchased dell vostro1014 on 28-9-09 from MOHINI COMPUTERS MATHURA.
but that shopekeeper gave me fake or pirated window xp, i was not aware about that dell provides window vista in dell vostro 1014, but when i was just surfing dell.com then i come to know about the reall situation how i fooled by that shopekeeper.
i really dnt knw how such big company befooled the costumers, they taking customers lightly.

firstly i m requesting this to company to solve my problem within 2 week. otherwise i will compaint this to consumer forum Or notice in court and demand for losses which my business suffer due to this fake window xp i was not able to work on it.
below detailed of that shopekeeper:-
MOHINI COMPUTERS 86-A GOVIND NAGAR, MATHURA-281003.
ph no.[protected], mobile no. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dell Vostro 1014 — my web cam is not working

sir, my web cam is not working and it is in warranty period.i have bought it one week ago and is not working from 2-3 days.
Did u buy the system with pre installed operating system ?
And did you buy the computer directly from dell
FYI, the so called fake operating system was provided by the retailer who sold the computer to you .

Windows XP has gone obsolete, Micro soft does not sell it any more .

Dell might have sold the computer to the retailer without any operating system and said the retailer might have done this .

About going legal, you can complaint about the retailer, however Dell cannot be held liable as it did sell the computer to you directly .

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